Colive — Emails containing subject "Recovery of Dues"

I receiving continuous emails from colive asking for recovery amount.

The below is the contents of the body in the last email:

"Dear Tenant,
As for the final settlement you have an Outstanding dues against your booking with us. There was a Legal Notice generated for the recovery of the Dues and the same has been sent to your Registered Mail ID.
In the event of such non-payment Licensee will be deemed a ‘defaulter’ and the Licensor reserves the right to share the defaulter list to credit scoring agencies such as CIBIL. The Licensee understands that such shall adversely impact the Licensee’s ability to obtain loans from third parties. Also, the company reserves the right to share the defaulter list with the National Skills Registry maintained by NASSCOM. The Licensee understands that this could have an adverse impact on his/ her employment background verification process. Further, Licensor shall have rights to also register a complaint with the local police and initiate legal proceedings that can negatively impact all visa processing.

For further clarification refer to the Signed agreement 4.8 or reach out to our team.

Regards

Team Colive"

I do not understand how is there an outstanding amount even though everything is cleared on time and also paid extra for not having used amenities. Not only that they are asking for an amount of 50000 INR for drafting an email with subject legal notice.

This is not legal as I have asked manager several times to look into this and now the manager is not even answering my calls or replying to my messages sent via whatsapp. Totally absurd allegations and I have all the proofs needed to go to court for this harrasment of theirs. Should we approach the civil court?