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Colive Complaints & Reviews

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Updated: Aug 14, 2026
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V
Veda2905
Jan 31, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
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I wanted to move to Bangalore and found out Colive app I searched for some PG nearby my office, Colive executive called me and suggested some properties and asked me to pay 1500 rs for booking amount after I paid the money they stopped picking calls and I contacted the property owner to confirm he said there’s no such booking and I have already paid 1500 rs I need a refund of my money from this fraud company
Jun 1, 2024
Complaint marked as Resolved 
Colive customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2024
Colive Customer Care's response
As per confirmation from the salesperson, Cancellation is done from your end. & As per the policy reservation amount is not refundable.
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    panditdks
    Jan 1, 2024
    Apr 23, 2024
    This thread was updated on Apr 23, 2024
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    Address: Bangalore

    I Paid a refundable token amount, after cancellation of booking they didn’t refund.
    They are not picking up my calls and blocked me on whatsapp.
    Amount 2000
    May 24, 2024
    Complaint marked as Resolved 
    Colive customer support has been notified about the posted complaint.
    Verified Support
    Apr 23, 2024
    Colive Customer Care's response
    As we are not able to find any details, Please share the register details so that we can check with our team regarding your refund.
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      Maulik Lakhani
      from Mumbai, Maharashtra
      Dec 12, 2023
      Apr 23, 2024
      This thread was updated on Apr 23, 2024
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      Address: Colive Glory, Opp. Joggers Park, Green Glen Layout, Bellandur, Bangalore.

      I live in a residential apartment, exactly next to Colive Glory which is located at Green Glen Layout, Bellandur, Bangalore.

      There are a few people causing nuisance in Colive Glory at 3rd Floor and 4th Floor. Some people party and play music and sound at HIGH level during night time and day time as well. This is causing a lot of disturbance to nearby residents.

      Kindly give strict instructions to Colive Glory Management and the residents to NOT play any sound at HIGH levels, their noise level must not exceed their rooms/premises.
      May 27, 2024
      Complaint marked as Resolved 
      Colive customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2024
      Colive Customer Care's response
      As Confirmed by the team your issue has been resolved.
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        Dhanshree14
        Dec 8, 2023
        Apr 23, 2024
        This thread was updated on Apr 23, 2024
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        Address: Colive bengluru

        I was living in colive karve nagar pune and at that time they took 9000rs as my deposit and when i left that place they did not returned my deposit even after i followed all the rules
        Jun 1, 2024
        Complaint marked as Resolved 
        Colive customer support has been notified about the posted complaint.
        Verified Support
        Apr 23, 2024
        Colive Customer Care's response
        As Confirmed by the team your refund has been processed to your bank account

        Payment reference id - CMS[protected]
        Date of payment - 4/16/2022
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          RajivKonsam
          from Imphal, Manipur
          Nov 15, 2023
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
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          Address: Manipur, Imphal East, Manipur

          I was looking for a pg to stay in Hyderabad Kphb area and this Colive Agent called Namipriya contacted me and told me there is a room in that area. Rushed me into booking the place as it is limited and promised that the booking amount is refundable. But i asked my friend to visit and inspect the place she sent on the map, there was no pg there and she wont pick up calls or never reply messages. Now i have raised service requests on the app but still no response. Did some research and fount out that colive agents have a reputation for scamming. NEVER IN YOUR LIFE TRUST THEM.
          Jun 1, 2024
          Complaint marked as Resolved 
          Colive customer support has been notified about the posted complaint.
          Verified Support
          Apr 23, 2024
          Colive Customer Care's response
          The salesperson has confirmed that your booking has been cancelled from our end. As per our policy, the reservation amount is non-refundable."
          Hi,

          Apologies for the inconvenience caused. Please share the registered details with Colive so that we can verify the details with ground team & property owner. Once the details are verified, the refund shall be initiated.

          Please be noted that the reservation amount is non refundable & can be refunded only in the case where company fails to provide the room.

          Thank you.
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            S
            Saran.B
            from Palakkad, Kerala
            Oct 20, 2023
            Mar 18, 2024
            This thread was updated on Mar 18, 2024
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            It's been two months since I have moved out of their property-Colive liberty BTM Layout. Me and my roommate Together paid an advance of
            Rs.38000.
            We were charged a separation charge of rupees 9193 which was never mentioned by them.
            and other expenses were also cut and we were left with 24738 rs only.
            Considering the very bad reviews of Colive and how They scam people for their advance amount we waited for the amount it never arrived.
            No response from their whatsapp support or the support in their app.
            No response From manager Vinod kumar as he will never attend your call once we tell him the issue.
            It's been two months and no response from whomsoever. But I will not leave this scammers to scam people anymore.
            Oct 21, 2023
            Complaint marked as Resolved 
            Received the tracking id thankfully. Let them eat all the extra money they charged if that makes them better. Happy i got atleast something back.
            Colive customer support has been notified about the posted complaint.
            Hi wanted to know if complaining here really works. I just registered a complaint today. Need to know how long does it takes for Colive to refund once this complaint is registered.
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              naveenjakhar
              from Bengaluru, Karnataka
              Oct 16, 2023
              Apr 23, 2024
              This thread was updated on Apr 23, 2024
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              Website: www.colive.com

              I've resided at Colive Cleveland for the past 10 months. However, I decided to leave due to an abrupt and unannounced increase of 2000 rupees in my rent. Today, I received a bill breakdown, which includes 3454 rupees for electricity, 3622 rupees for separation charges, and 3000 rupees for repair. It's worth noting that no repairs were necessary during my stay. I've also requested the detailed bill, but they have yet to provide it. Furthermore, there is no mention of separation charges in the agreement I signed.
              Jun 1, 2024
              Complaint marked as Resolved 
              Colive customer support has been notified about the posted complaint.
              Verified Support
              Apr 23, 2024
              Colive Customer Care's response
              We're currently unable to find any details. Please share your registered information so that we can verify it with our team.
              Verified Support
              Apr 23, 2024
              Colive Customer Care's response
              We're unable to find any register details. Please share your registered details so that we can verify them with our team.
              additional detail
              Hi,

              The clarification on the charges deducted in the final settlement has been shared to your service ticket ID SR334171 for your reference. Also, the disputed amount refund confirmation has also been shared to the same ticket & we request you to refer the same for any further query.

              Thank you.
              naveenjakhar's [Complaint's author] reply, Nov 21, 2023
              Hello Colive,
              I am writing to seek clarification on certain deductions from my deposit, totalling 10394. I have already raised a ticket [SR334171] regarding this matter, but unfortunately, it has not been addressed yet.

              I am particularly concerned about the significant charge of 3452 for electricity, seemingly attributed to a single fan and one tube light. I find it hard to believe that such a minimal usage could result in such a substantial cost. It raises questions about the electricity charges for your office, which might be in the billions, judging by this amount (LOL).

              Additionally, I am curious about the separation charges amounting to 3622. With prior notice, it seems I may have to surrender my property papers if i did't raise notice. Could you please provide more details on this charge?

              The repair and maintenance charge of 3000 also caught my attention. I would appreciate it if you could elaborate on the nature of the damage incurred. If possible, kindly share any relevant videos or images to help me understand the need for this charge.

              Could you kindly address my concern to ensure transparency and fairness? Otherwise, it gives the impression that there may be excessive assertiveness, making me doubtful about the viability of the situation.

              Best Regards
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                Madhesh1
                from Hyderabad, Telangana
                Oct 16, 2023
                Apr 23, 2024
                This thread was updated on Apr 23, 2024
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                Address: Hyderabad

                Me and my cousin had opted to stay in colive garnet in gachibowli Hyderabad. We were promised to get the deposit amount 11000 per head (22000 total) back after vacating. But the booking agent is not answering my calls now and i am getting huge pressure due to money. Please solve my issue.
                Key Number: P74573/ Garnet B_505/01
                May 25, 2024
                Complaint marked as Resolved 
                Colive customer support has been notified about the posted complaint.
                Verified Support
                Apr 23, 2024
                Colive Customer Care's response
                As Confirmed by the team we notified a final settlement to you, Please go through the final settlement as per the final settlement your refund has been processed through cheque.
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                  AjayAdonis
                  from Chennai, Tamil Nadu
                  Oct 10, 2023
                  Apr 23, 2024
                  This thread was updated on Apr 23, 2024
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                  Address: Colive Barwon, Address: Hosur Rd, near furniture world, Bandepalya, Garvebhavi Palya, Bengaluru, Karnataka 560068
                  Website: www.colive.com

                  I stayed at Colive Barwon in Banglore from the mid of July to the end of August. I paid a security deposit of Rs 10000. I read the T&C and was aware of the additional charges that would be deducted from my security deposit. The property manager had asked me to raise an issue on the app to get details on the return of security deposit. I had done the same and I received a mail informing I'll be receiving Rs 6420 via cheque and I'll be getting it in 15 days time. Till date ( October 10) I have not received it. According to their policy I should have gotten my deposit money by last month.
                  Jun 7, 2024
                  Complaint marked as Resolved 
                  Colive customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 23, 2024
                  Colive Customer Care's response
                  As Confirmed by the team your refund cheque has been dispatched to your location & successfully delivered to you.
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                    Pandey Apoorv
                    Sep 17, 2023
                    Apr 23, 2024
                    This thread was updated on Apr 23, 2024
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                    Address: 77, 1, Bellandur Main Rd, Bellandur, Bengaluru, Karnataka 560103

                    I stayed in Colive Minneapolis from 31 July, 23 to 31 August, 23. I paid a security deposit of 20000 INR. The colive management told me that I would receive 16500 minus electricity charges on leaving. Even the colive app showed the same. But as part of final settlement they charged me
                    5806 INR as separation charges and 850 INR as repair and maintenance charges.
                    This is not fair. And on top of that they are writing the settlement cheque to my residence instead of just paying me through internet banking.
                    Please look into this. This is fraud.
                    Jun 7, 2024
                    Complaint marked as Resolved 
                    Colive customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 23, 2024
                    Colive Customer Care's response
                    The separation charges amounting to 15 days of your monthly Rent shall be applicable for 1BHK and 10days for all other sharing shall be charged upon check-out for cleaning and maintenance of the premises.
                    The deduction which is done in the final settlement are applicable & is done as per the agreement & the company guidelines.

                    The separation Charges: 10 days rent for Sharing / Studio room's & 15 days rent for 1BHK & more.
                    E-bill Charges: Usage for the last month of stay.
                    R&M: Damage/loss of item charges

                    All the charges are based on the actual charges & which is already been agreed in the agreement.
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                      Saswat17
                      Sep 7, 2023
                      Apr 23, 2024
                      This thread was updated on Apr 23, 2024
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                      Address: Green glen layout

                      I moved in on 7th July 2023, but I wasn't given any rent agreement to sign. When I moved-in I was told 0 lock-in period and other things about raising notice period on 1st of every month wasn't mentioned anywhere. Only thing written about notice period was that if I want entire security deposit then I had to raise 1 month of notice, which I did. So at the end of 1st month I got 2 bills to pay, I contacted my sales manager and she removed 1 bill and the new bill I got was for extra 1K from my usual rent ( to be paid for next month) and this time I got a rent agreement.
                      All I can say is, a complete scam has been done with me too loot my money.
                      May 25, 2024
                      Complaint marked as Resolved 
                      Colive customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 23, 2024
                      Colive Customer Care's response
                      As Confirmed by the team you vacated the property on[protected], Hence the charges are sep'23 has be to pay & the same has been deducted from your deposit.
                      Customer has signed the E-agreement & all he checkout policies is well informed via handbook which is available in Colive App/Web. Also, there is no Lock-in period for the customer, however, the notice must be raised on/before 1st of the calendar month.
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                        Robin Khurana
                        Sep 3, 2023
                        Sep 23, 2023
                        This thread was updated on Sep 23, 2023
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                        Address: Colive Lotus Park, Karthik Nagar Bangalore (560037))

                        I was living in colive from May 2023 to July 2023, I didn't get any refund yet.

                        Firstly the company asked me like the notice period can only be raised at 1st of every month. I wanted to move out at July 1st but because of this constraint I had to pay the rent of one extra month, Though I moved out.

                        And Secondly they charged me electricity bill of around 7.5k for a single room and also they sent the refund receipt over the mail. But I didn't get any money back from them. I tried to call colive manager, my sales person several times but I didn't get any response.

                        I did the redemption as well but still I didn't get any money back, Attaching the screenshots for the settlement receipt they sent as well as the redemption I did.
                        Colive customer support has been notified about the posted complaint.
                        The refund cheque for the redeemed amount has already been delivered via Indian Post. Tracking ID: EK[protected]IN

                        Regarding the E-bill, team is verifying the details with the bills & charges. The details will be shared in the service ticket.
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                          Aug 30, 2023
                          Sep 23, 2023
                          This thread was updated on Sep 23, 2023
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                          My daughter stayed at colive for 2 months and paid a refundable deposit of 7500 rs.
                          After leaving the hostel, colive has been harassing her with mails to pay excess amount towards damages, electricity and water to the extent of 13000 rs
                          Refundable deposit has not been paid.

                          During the stay too there was a severe water problem, place was unhygienic and always delays in food.
                          Colive customer support has been notified about the posted complaint.
                          Please share the registered details with Colive So that we can clarify details.
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                            Balasubramanian Maruthai
                            Aug 28, 2023
                            Sep 23, 2023
                            This thread was updated on Sep 23, 2023
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                            Address: Bengalore

                            I was booked 2 sharing room with Colive chennai location on 16th Aug 2023 and i paid 18500 INR through web as they instructed as of now the room was not allocated but app showing somewhere else checked in, I contact conern person Mr.Rohin ([protected]) he did not reply properly, I feel last my money. I had very worst experience with Colive (chetter).

                            Booking ID [protected]
                            Colive customer support has been notified about the posted complaint.
                            Please share the registered details with Colive so that we can fetch the details and clarify you with the query.
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                              Ankit.j
                              Aug 23, 2023
                              Sep 25, 2023
                              This thread was updated on Sep 25, 2023
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                              Address: Colive Corporate Office, No. 755, BBMP Katha, Kote MR Plaza First Floor, 95/3, Marathahalli Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka, 560037

                              1. I ([protected]@gmail.com) was looking for pg in sg palya (Bangalore) since i was moving to bangalore in june 1st week. So i reached out to colive to find one. My relationship manager is mr. Sagar ([protected]) and mr. Vinod ([protected]).
                              2. He sent us the pictures of rooms in colive tornio in sg palya bangaluru. And insisted us to pay booking amount as the property is in high demand. He also promised that the booking amount is transferable to other properties of colive.
                              3. After reaching there i was told to pay the deposit money and all the room which i was alloted earlier was changed which is against there policies but at that time i didn't get any perfect reply from them.
                              4. After staying for a month i told the manager vinod and manager raju about leaving the pg they told me to leave before 3rd of july and your rent will be settled with your deposit money.
                              I left the pg on 2nd of july after one month they are sending me email to address the settlement due and a legal notice. I raised my notice successfully but they delayed it by saying a technical glitch till 4th july and i deposited the key on 2nd july itself. After that today when i received the notice i tried reaching the customer care and manager but there is no response from there side.
                              10. This is a clear case of duping the customer. I have attached screenshots of whatsapp chat and transaction proofs. Please help me with the refund or settle the dispute with my refund money or deposit money.
                              Colive customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 25, 2023
                              Colive Customer Care's response
                              As per the company policy, below are the criteria that must be taken into consideration before the checkout to avoid any penalty or breach of policy:

                              1. 30-Days notice is mandatory.
                              2. Notice period raised after the 1st of the calendar month will not be accepted.
                              3. "No-notice" or "less than 30 Day notice" will carry a penalty equivalent to 1-month rent in the final settlement.
                              4. Lock-in period must be completed before raising the check-out request & the Non-completion of the Lock-in will attract a penalty equivalent to 1 month of rent in the final settlement.
                              5. Only at the month-end, the check-out can be done. If you wish to vacate in the middle of the month, the full month rent will be applicable.
                              6. Full month rent will be applicable and it can not be adjusted from the security deposit

                              Also, all these details are well informed in Colive Handbook/website FAQ/ Agreement. The customer has raised the notice on 4th July'23 & not paid the rent. Hence, the difference amount after adjustment of deposit will be applicable & the customer has to clear the amount for the same.
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                                appu712
                                Aug 22, 2023
                                Sep 25, 2023
                                This thread was updated on Sep 25, 2023
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                                Address: Colive KK Nagar Sanjana Emaralad Chennai

                                I have paid the advance amount of 2000 Rs, it went all well. Even though my checking date is next month, they were forcing me to pay the entire amount by today.

                                When I ask for explanation, I didn't get enough proper response, now they are saying they can't provide 2000 Rs also.

                                Better stay away from this kind of PG
                                Colive customer support has been notified about the posted complaint.
                                The check-in amount must be paid before 24 hours of the move-in & the KYC must be cleared.
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                                  Leelaprasanna
                                  Jul 28, 2023
                                  Sep 25, 2023
                                  This thread was updated on Sep 25, 2023
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                                  We have stayed in Colive from April 2022 to May 2022 and security deposit Rs: 14000/- I have not got till now the security deposit amount, I keeping on following with Colive I have not got any response from them past 1 year, even the CEO is also answered the mail, kindly let us know, what we have do to get my money back.
                                  Colive customer support has been notified about the posted complaint.
                                  Hi, Please share the registered mobile no. or the email ID so that we can fetch your details & assist you with your query.
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                                    Manoj Gulabrao
                                    Jul 25, 2023
                                    Sep 25, 2023
                                    This thread was updated on Sep 25, 2023
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                                    Address: Kote MR Plaza, 95/3, Marathahalli Outer Ring Rd Bengaluru Bangalore District Karnataka India 560037

                                    Dear sir/Madam

                                    My name is Manoj Lokhande, and I have booked one propetes at velacherry chennai

                                    I had engaged with Misguided for the property in Velachery, ( ([protected]) ) representative send me different property picture on my WhatsApp after visit the property Incharge of Velachery he said that this is the difference picture, after that ([protected]) ) representative not pick up my call and due to unforeseen circumstances,


                                    I had to cancel the transaction. On 24 July 2023 (on colive app), Service request no-SR310718

                                    he continuously gives false information about refund and also same behavior at the time visiting Velachery properties (property manager is not there you cat go directly)

                                    I was assured that the refund process would be initiated promptly, and I have been patiently awaiting a resolution ever since.

                                    Unfortunately, despite numerous attempts to reach out for updates, I have been unsuccessful in getting through to anyone from the customer support team ([protected]) . My calls have gone unanswered. This lack of communication and transparency is causing significant distress and uncertainty..

                                    i also send a mail to customer care of colive but no response from colive

                                    Enclosed - 1) whats app chat- Not giving any update ( i have whole chat if you want pls let me know)

                                    2) payment details

                                    Sincerely,
                                    Manoj Lokhande

                                    [protected]
                                    Oct 28, 2023
                                    Complaint marked as Resolved 
                                    Colive customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 25, 2023
                                    Colive Customer Care's response
                                    The details has been verified & approved for the refund. This amount shall be credited to the given bank account with in 7-10 business days.
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                                      bonishkumar
                                      from Imphal, Manipur
                                      Jul 21, 2023
                                      Sep 25, 2023
                                      This thread was updated on Sep 25, 2023
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                                      Address: The Summit 'Level 1', Outer Ring Road, Marathahalli, Bangalore, Karnataka - 560037

                                      I have lived in Colive Garnet in Hyderabad for 9 months and deposited Rs 6500 as security. I have raised the notice period on 31st May and paid the rent of Jun. I checked out the room on 30 Jun 2023 as per the notice period I have raised. The deposited amount, after some deductions, the remaining amount must be refunded to my account. However, I have been slapped with unnecessary and unverified charges like rent outstanding and repair and, maintenance charges. After deducting all these charges from my deposits, they sent me a bill on 15th Jul 2023, where I need to pay them Rs 143. I have raised a ticket to their app and tried to verify the charges but the response is not satisfying. I again received another mail on 21st Jul 2023 stating that legal action will be taken if I don't pay the outstanding amount. I am ready to pay if the charges are verified and correct. But the management is ignoring the concerns and neglecting the issue.
                                      Colive customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2023
                                      Colive Customer Care's response
                                      The refund for the disputed amount has been approved & the same will be processed within 15 business days. The breakup of refundable amount & deduction has been shared in the service ticket for the reference.
                                      Sep 25, 2023
                                      Updated by bonishkumar
                                      If the total deduction is 4574 from the security deposit which is 6500, how come the amount to be refunded is Rs 851/- only? Shouldn't it be Rs 1926?? Please make the necessary changes.
                                      If the total deduction is 4574 from the security deposit which is 6500, how come the amount to be refunded is Rs 851/- only? Shouldn't it be Rs 1926?? Please make the necessary changes.
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                                        ashithkodavanji
                                        Jul 14, 2023
                                        Sep 25, 2023
                                        This thread was updated on Sep 25, 2023
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                                        I haven't received my refund of security deposit amount from Colive after I vacated my room on 31 May 2023 after successfully completing 1 month of Notice period. As per Colive policy or terms and conditions, i have to receive my refund within 15 days after vacating. It has already crossed 1.5 months after vacating and still i haven't received my amount. I have tried to contact them and raised complaints on their portal, still I haven't got any response from them. They are just ignoring and cancelling my complaints by giving false hope that my money will be processed within 24 hours all the time without any proof or actions. I request you to please solve my problem by providing me the security deposit amount.
                                        Colive customer support has been notified about the posted complaint.
                                        The refund cheque was collected from the Colive office by the user.
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