Colive — inaccurate refund amount, late refund, unnecessary deductions

Address:

Colive Sunrise, NH-44, service lane, near Bawarchi Resturaunt, LRDE Layout, Bengaluru, Karnataka 560037

I fulfilled all prior conditions laid down by colive before vacating the room. Still they did not process my refund amount for about 2 months. After 2 months, they have deducted almost everything in the name of their dyd scheme, separation charges and unnecessary electricity and power backup bills.

My refund amount should have been rs. 22, 000 and all i am getting is rs. 1200. This is not fair.

First of all, i never consented to anything like dyd offer. What is this? When and how my consent was taken? Why is rs. 10, 000 deducted under this scheme without any prior information?

As searched on their website faqs, rm charges means charges applied on any damages. I have not broken anything or caused any harm to anything inside or outside the room. Still, rs. 7500 of rm charges are deducted from my deposit.

First the company delayed in providing the security amount refund which they claim to provide within a week or two after vacating the property. Then, stoop so low and deduct almost everything from the amount.

I noticed there are many more complaints like this for colive and company is not responding to any. Why is their management so unfair and ineffective in such matters?

I want to reclaim my rs. 10, 000 (Deducted under dyd) and 7500 (Deducted for rm charges).