[Resolved] Quikr — Item purchased but delivery not yet | |||||
Hello sir, on 03 may 2016 i purchased used whirlpool refrigerator through quikr online; payment also made on same day; but till now i didn't get the fridge; almost 10-12 times i contacted quikr customer care; sometimes they told item is not pickup., some times they told call to logistics department; some times they told today possible like wise they telling; no body responsable; when ever i mail to quick customer care; they send same type of messages; i.e., our representative call to you to speedy take necessary action., but still nobody call me what exact status of delivery., i am so frustation whether they are deliver the item or not., pls take action this type of fraudulent organaisation., they are doing waste of my time., pls respond sir Was this information helpful? | |||||
Jun 10, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support May 09, 2016 Quikr Customer Care's response Dear user,
We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again.
We care,
Team Quikr
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 3 Comments | |||||
Comments
AD ID:[protected]
I purchased that items at 22-March-2016 still I am not get any conformation from your end, so I need status immediately or other wise i going to cancel that product.
I purchased that items at 22-March-2016 still I am not get any conformation from your end, so I need status immediately or other wise i going to cancel that product.
Quikr Customer Care's response, May 9, 2016
Verified Support
Dear User,
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you.
-Team Quikr
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If I do not get my furniture back in two days, I will file a police compliant.