[Resolved] Samsung India — no solution since 8 days on defective tv sold by samsung | |||
My complain number [protected] raised on 26/11/2018, had bought a tv on 21/7/2018 model number 49nu8000 -49”serial no oacw3pck600006 uhd led and on 25/11/2018 within 4 months motherboard got damaged. Till date no solution provided. Tv has not been replaced nor motherboard has been changed. Also had marked mail to abhishek where i have not received any revert. If by today eod tv is not replaced or motherboard part has not been changed i will stop the pending emis and amount which i have already paid to kohinoor electronics will take the money back. Was this information helpful? | |||
Jan 7, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
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Customer Experience
Samsung India Electronics Pvt Ltd