[Resolved] Razorpay — irctc

Prashant2381991

Address:

Room no 204, Boys hostel, Doon University Campus, Mothronwala road P.O. Ajabpur Kedarpur, Dehradun, Uttarakhand, 248001

Hi,
The transaction id [protected] made on 22 march 2019 is not booked but the transaction amount of 880.49 has been deducted from my bank account. The payment is done through google pay & the medium is razorpay. Its still not accessible. I am not happy with how slow the process of online booking is through irctc. Every fellow passengers complain about it. Please help. Details are provided below.

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Mar 29, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Razorpay Customer Care's response Hi,

We checked the transaction ID: [protected] and see that the refund has been successfully processed on March 23, 2019. You may check the status of the same here: https://razorpay.com/support/#refund. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and regards,
Razorpay

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Comments

9412482630

from Noida, Uttar Pradesh

My mastan khan my balance kat pement my airtel aap

Razorpay Customer Care's response, Mar 29, 2019

Verified Support

Hi Mastan,

Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay

Cs macehander

My payment is deducted in account by razorpay for online shopping in baggood .but after that still it's shows pending. Please help to get back my money .

Razorpay Customer Care's response, Apr 3, 2019

Verified Support

Hey,

We checked your transaction and see that a refund rfnd_CDzcThsIti0aml has been processed successfully for the same. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay