[Resolved] Voltas — delay in installation of ac | |||
I have purchased a new 1.5 ton split ac of voltas on 04 apr 2019 through amazon. Even after a week the installation and warranty registration is still pending. I have been calling the custome care voltas almost everyday but they are just assuring it will be done tommorow. Also the number of technician which have been provided to me is unresponsive. This unethical behaviour on part of voltas is kind of harassment as i have already paid the full amount fot the ac. My installation charges should be waived off because of this delay and unethical behaviour of voltas. Was this information helpful? | |||
May 24, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 11, 2019 Voltas Customer Care's response Dear Shashi, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 5 Comments | |||
Comments
At night water leakes from flaps
Voltas Customer Care's response, Apr 11, 2019
Verified Support
Voltas Customer Care's response, Apr 20, 2019
Verified Support
I want to do service of my voltas 1.5 ton window ac.i contacted on your toll free nuber many times but every time toll free number says it is wrong.so i want to contact you.kindly contact me and send some engineer from your side
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Voltas Customer Care's response, Apr 20, 2019
Verified Support
Hi team,
I am from Lucknow city (Up). I m trying to connect toll free number multiple times but call is not connecting. My free warranty service is due and it needs to be done as early as possible.
Waiting for positive response and do the needful.
Regards
Shailesh Kumar
Phone- [protected]
Mail- [protected]@gmail.com
I am from Lucknow city (Up). I m trying to connect toll free number multiple times but call is not connecting. My free warranty service is due and it needs to be done as early as possible.
Waiting for positive response and do the needful.
Regards
Shailesh Kumar
Phone- [protected]
Mail- [protected]@gmail.com
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Voltas Customer Care's response, Jul 5, 2019
Verified Support
I am facing also same problem regarding ac installation, voltas team only assured us that it will be done but its pending from 8/4/19 to 11/4/19.
Hope they will do the same..
Regards,
Rajesh kumar
Hope they will do the same..
Regards,
Rajesh kumar
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Voltas Customer Care's response, Apr 20, 2019
Verified Support
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team