[Resolved]  ABN AMRO Bank Credit Card — Unehical harrasment

I wad having a ABN AMRO Credit Card no [protected] in the year 2004. I have made regular payments of all the purchases that I have done on this card.

Reference to my card statement dated 5/11/2004 the amount due as Rs 24720.50 .
I spoke to Miss Anjali on the customer care number for reversal of late payment charges of Rs 250 and as per instruction I deposited a Cheque of Rs 24440.40 (after deduction 250 + service tax).

The charges were reversed but in the month of Jan but in the next statement the charges were not reversed and again they had levied late payment charges.

Instead of repeated follow up, from that day they are just adding up the amount.

I have given all the details to them on all occasions and had already requested to them to cancel the card and reverse the amount.

But their recovery agents call up regularly and use foul and threatening language.

Due to their this behavior I am really Mentally very upset. this is undue and unethical harrasement from the Bank side.
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Aug 14, 2020
Complaint marked as Resolved 
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ABN AMRO Bank Credit Card — Harrasment

Dear Sir,

I was using the credit card of ABN Amro Bank long back. Since atleast 6 months I paid all the dues of this company(I have all the statements with me.) My payables were nil, so I called on the bank, their customer care no, etc & asked them to discontinue my service & send me a no dues certificate. The bank officials however dillydallied things, eventually I did not follow-up, but neither did I used the card anytime, I received zero bill many times, then two months back, i was shocked to receive a bill statement of Rs. 2000/- towards renewal fee. I immediately tore the card in four peices & wrote to the Bank my non acceptance of the statement, however next month I received yet another bill, only this time the bank was asking me to pay up Rs. 4000/- plus the late fee. Now I got the third bill with Rs. 4000/- plus late fee, total amount now stands at Rs. 5771.76.

Sir, we are literally being harrassed. I do not owe the bank a single rupee, I dont have the card still my bill is going up & recovery people keep calling my residence.

Please help me out of this.

Thanks & Regards,
Mrs. Sonali Saptarshi
[protected]
still not recd any feedback from your side???????????????????????/



i had spoke with charanjeet on monday he suppose to provide me the feedback for same but still not recd any confirmation from them?/


im going to mail to your superior ( head of the credit card )



Haresh Vala



[protected][protected][protected][protected]
From: HARESH VALA
Sent: Monday, July 27, 2009 5:55 PM
To: 'Renu.[protected]@in.abnamro.com'; 'vikas.[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; 'Aruna.[protected]@in.abnamro.com'
Subject: RE: Re : FW: Regarding Credit Card


still im not recd any feedback from Aruna Srivastan but she not picking up the phone.

im trying to her from day but she not picking up the phone.





Haresh Vala




[protected][protected][protected][protected]
From: HARESH VALA
Sent: Saturday, July 25, 2009 10:53 AM
To: 'Renu.[protected]@in.abnamro.com'; 'vikas.[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; 'Aruna.[protected]@in.abnamro.com'
Subject: RE: Re : FW: Regarding Credit Card


can any one replied me for the same???????????????





Haresh Vala



[protected][protected][protected][protected]
From: HARESH VALA
Sent: Monday, July 20, 2009 4:55 PM
To: 'Renu.[protected]@in.abnamro.com'
Subject: FW: Re : FW: Regarding Credit Card



fyi

Haresh Vala



[protected][protected][protected][protected]
From: HARESH VALA
Sent: Monday, July 20, 2009 4:51 PM
To: 'vikas.[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; '[protected]@in.abnamro.com'; 'Aruna.[protected]@in.abnamro.com'
Subject: RE: Re : FW: Regarding Credit Card


as discussed with Ms aruna last monday on[protected] she suppose to give me feedback about my settlement within 2 days but now 7 days gone but still im not recd any feedback from her & from last 3 days im calling to her but shes not picking up the phone

pls let me know the status.





Haresh Vala




[protected][protected][protected][protected]
From: HARESH VALA
Sent: Monday, July 20, 2009 10:02 AM
To: 'Aruna.[protected]@in.abnamro.com'
Subject: RE: Re : FW: Regarding Credit Card



im waitting for your reply



Haresh Vala
[protected]



[protected][protected][protected][protected]
From: HARESH VALA
Sent: Monday, July 13, 2009 4:46 PM
To: 'Aruna.[protected]@in.abnamro.com'
Subject: FW: Re : FW: Regarding Credit Card



pls look in to this matter.

pls reffer trailling mail





Haresh Vala

[protected]



[protected][protected][protected][protected]
From: meenakshi.[protected]@in.abnamro.com [mailto:meenakshi.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Monday, July 13, 2009 4:10 PM
To: HARESH VALA
Subject: Re : FW: Regarding Credit Card



Dear Mr. Vala,

We refer to your email dated June 30, 2009.

Please note that as per our records the settlement of Rs.60000.00 was offered on your card account on 14.02.09 to be paid in 1 instalment.

We would like to share with you that we have reviewed the matter addressed to us and confirm that we have not received the payment as per the settlement plan offered on your credit card account.

Kindly note that if we are not in receipt of payment as per the settlement plan then the settlement is considered to be null and void.

Please be advised that any payment made before the approval date of the settlement offered is not considered as the part of the payment to be made towards the settlement.

We request you to write back to us in case you wish to go for a re settlement of your card account.

For any further clarifications we request you to contact Ms. Aruna Srivatsan at [protected].

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Meenakshi Rawat
Client Response Unit

****************
QUICK TIP
********************************************************************************...
Register for MasterCard SecureCode and get added security of a unique password for your internet transactions at MasterCard SecureCode enabled online merchants.
********************************************************************************...
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************...
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************...
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************...



----

"HARESH VALA" <HARESH.[protected]@tatatel.co.in>
30/06/2009 01:02 PM
To <[protected]@in.abnamro.com>, <[protected]@in.abnamro.com>
cc <vikas.[protected]@in.abnamro.com>
Subject FW: FW: Regarding Credit Card







still not recd any proper feedback from your side

pls do the needful





Haresh Vala



[protected][protected][protected][protected]
From: shivani.[protected]@in.abnamro.com [mailto:shivani.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Tuesday, June 30, 2009 12:03 PM
To: HARESH VALA
Subject: Re: FW: Regarding Credit Card


Dear Mr. Vala,

This is in reference to your email dated June 24, 2009.

We would like to share with you that we have reviewed the matter addressed to us and we have not received payment as per the settlement letter.

Kindly note that if we are not in receipt of payment as per the settlement letter then the same is considered to be void.

The total outstanding on your credit card account as on date is Rs.73, 826.03 and we request you to send in your payment to avoid collection follow-up on your card account.

We request you to write back to us if incase you wish for resettlement on your card account.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Client Response Unit

****************
QUICK TIP
********************************************************************************...
Register for MasterCard SecureCode and get added security of a unique password for your internet transactions at MasterCard SecureCode enabled online merchants.
********************************************************************************...
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************...
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************...
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************...

"HARESH VALA" <HARESH.[protected]@tatatel.co.in>
24/06/2009 05:03 PM

To <[protected]@in.abnamro.com>, <priti.[protected]@in.abnamro.com>
cc
Subject FW: Regarding Credit Card










Dear Sir / Madam


this is inform u that i had done the settellment in month of Feb'09 on dated :[protected] with refference no : MU[protected] - JACC Amount : 60000.

this is inform u that as per the your record my settlement not done due to shortpayment but as per commitment from your Collection Manager Mr. Arun Gawda ( [protected]) i had made the payment on dated :[protected] which u had not calculated in this letter now agency & your delhi people calling me for the payment but i had already made entire payment then y should i pay more .

i went 3 time at your andheri office ( opp laxmi indl area andheri west new link road ) there also im not recd any proper answer, when i had recd the call from delhi collection people ( [protected]) they want all recipt no & letter, but they not providing me fax no.

im trying to call on this no but its continously enagge, now where should i go & y????????????????????????????


its your internal problem y should i suffer, who will be closed this matter??????????????????


im calling to Mr Arun Gawda but he not responding & your agency people also not responding me

from last 3 months im calling to your agency people ( Mr Yogesh & Samir : [protected] /[protected] but they also not answering.

i had also calledup your helpline :[protected]Mumbai) but they also not responding

pls find details for same :



Card No : [protected]


Receipt Details :

Receipt No : MUJACR - 65984
Amount : 12600
Date :[protected]


Receipt No : MUJACR - 69052
Amount : 35000
Date :[protected]

Receipt No : MUJACR 58523
Amount : 12500
Date :[protected] as per commitment from Aruna Gawda : [protected].




i hope i get the positive feedback from your side





Haresh Vala
[protected]


[protected][protected][protected][protected]
From: priti.[protected]@in.abnamro.com [mailto:priti.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Saturday, July 12, 2008 12:47 PM
To: HARESH VALA
Subject: RE: Regarding Credit Card


Dear Mr. Vala,

This is in reference to your email dated July 10, 2008 .

We understand the stated concerns and your personal problem. However, we would like to share with you that in case payments are not received within the payment due date, the late payment and financial charges shall continue to be levied on your credit card account as a normal process.

We regret our inability to avoid the above charges on non-repayment of dues and would request you to pay the minimum amount due by payment due date .This would enable us to keep the card account regular and normal.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************...
Nearly 1900 Locations across India to drop your cheque. Just log on to www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a convenient drop box location in your city.
Now also have the convenience of dropping your card payment cheques at Delhi Metro stations & Mumbai Railway stations.
********************************************************************************...
Cards Online - You may log on to CardsOnline & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. In a nutshell you will be in a position to access details on your credit card account from anywhere - anytime. Log on to www.abnamro.co.in and register now !
********************************************************************************...
* Bank by Phone Service - Ahmedabad[protected], Bangalore[protected], Chennai[protected], Coimbatore[protected], Kerala[protected], Kolhapur[protected], Kolkata[protected], Lucknow[protected], Mangalore[protected], Moradabad[protected], Mumbai[protected], Nagpur, Kanpur - [protected], Nasik[protected], Pune[protected], Punjab[protected], Salem - [protected], Surat[protected], Tirupur[protected], Vadodara[protected], New Delhi, Noida, Panipat[protected], Gurgaon[protected], Rajasthan, Udaipur[protected], Hyderabad, Vizag[protected], Toll Free-[protected]
********************************************************************************...


"HARESH VALA" <HARESH.[protected]@tatatel.co.in>
07/10/2008 10:56 AM

To <[protected]@in.abnamro.com>
cc
Subject RE: Regarding Credit Card












i had already replied to u as of now im not able to make any payment



[protected][protected][protected][protected]
From: shivani.[protected]@in.abnamro.com [mailto:shivani.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Friday, July 04, 2008 3:22 PM
To: HARESH VALA
Subject: RE: Regarding Credit Card


Dear Mr. Vala,

This is in reference to your email dated July 2, 2008 .

Please note that late fees are levied due to non payment of at least minimum amount due within payment due date. The finance charges are levied due to non payment of total outstanding within payment due date.

Therefore, we request you to pay the minimum amount due within the payment due date to avoid charges.

We would also like to inform you that you can write back to us incase you wish to settle your card account.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************...
Nearly 1900 Locations across India to drop your cheque. Just log on to www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a convenient drop box location in your city.
Now also have the convenience of dropping your card payment cheques at Delhi Metro stations & Mumbai Railway stations.
********************************************************************************...
Cards Online - You may log on to CardsOnline & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. In a nutshell you will be in a position to access details on your credit card account from anywhere - anytime. Log on to www.abnamro.co.in and register now !
********************************************************************************...
* Bank by Phone Service - Ahmedabad[protected], Bangalore[protected], Chennai[protected], Coimbatore[protected], Kerala[protected], Kolhapur[protected], Kolkata[protected], Lucknow[protected], Mangalore[protected], Moradabad[protected], Mumbai[protected], Nagpur, Kanpur - [protected], Nasik[protected], Pune[protected], Punjab[protected], Salem - [protected], Surat[protected], Tirupur[protected], Vadodara[protected], New Delhi, Noida, Panipat[protected], Gurgaon[protected], Rajasthan, Udaipur[protected], Hyderabad, Vizag[protected], Toll Free-[protected]
********************************************************************************...

"HARESH VALA" <HARESH.[protected]@tatatel.co.in>
02/07/2008 09:42 AM

To <[protected]@in.abnamro.com>
cc
Subject RE: Regarding Credit Card















I had already told to u im right now not able to pay anything




Organised Retail


Haresh Vala
[protected]

-----Original Message-----
From: amit.s.[protected]@in.abnamro.com [mailto:amit.s.[protected]@in.abnamro.com]
On Behalf Of [protected]@in.abnamro.com
Sent: Tuesday, July 01, 2008 1:37 PM
To: HARESH VALA
Subject: RE: Regarding Credit Card

Dear Mr. Vala,

This is in reference to your email dated June 27, 2008.

We would like to inform you that you have an option to pay Minimum or
Total Amount due as per the credit card statement of account .

We would like to clarify that the Minimum Amount Due is 5% of the
usage amount that shall be 100% of service charges and EMI (if any) and
5% of the retail, cash and balance transfer etc.. transactions.

We would also like to clarify that the above rule shall be void, in
case the card account is delinquent in any statement cycle .As the
Minimum Amount Due in immediate next statement of account would be
summation of past dues (minimum of previous statement of account )
and minimum amount due for current statement of accounts .

Please note that late fees are levied due to non payment of at least
minimum amount due within payment due date. The finance charges are
levied due to non payment of total outstanding within payment due date.

We request you to pay as per statement to avoid any charges on your card
account.

You may also quote the reference number:[protected], in case you need
any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in
this regard or call our 24-hour Bank by Phone service in your city and
our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Cardservices

****************
QUICK TIP
************************************************************************
************************************************************************
*************************************

Nearly 1900 Locations across India to drop your cheque. Just log on to
www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a
convenient drop box location in your city.
Now also have the convenience of dropping your card payment cheques at
Delhi Metro stations & Mumbai Railway stations.
************************************************************************
************************************************************************
**************************************

Cards Online - You may log on to CardsOnline & get details on your
credit card. This option will enable you to view / print your statements
and also check your payments and account history. In a nutshell you will
be in a position to access details on your credit card account from
anywhere - anytime. Log on to www.abnamro.co.in and register now !
************************************************************************
************************************************************************
***************************************

* Bank by Phone Service - Ahmedabad[protected], Bangalore - 080 4124
5555, Chennai[protected], Coimbatore[protected], Kerala - 92494
21111, Kolhapur[protected], Kolkata[protected], Lucknow - 0522
398 2500, Mangalore[protected], Moradabad[protected], Mumbai -
022
2491 4001, Nagpur, Kanpur - [protected], Nasik[protected], Pune - 020
6642 1111, Punjab[protected], Salem - [protected], Surat[protected],
Tirupur[protected], Vadodara[protected], New Delhi, Noida,
Panipat
[protected], Gurgaon[protected], Rajasthan, Udaipur- 92143
01111, Hyderabad, Vizag[protected], Toll Free-[protected]
************************************************************************
************************************************************************
***************************************







"HARESH VALA"

<HARESH.[protected]@tata

tel.co.in>
To
<[protected]@in.abnamro.com>

27/06/2008 03:25
cc
PM


Subject
RE: Regarding Credit Card



















im ready for pay late payment & over due charges, but atleast 2 months
im not able to paying anything this time



Organised Retail


Haresh Vala
[protected]


From: priti.[protected]@in.abnamro.com [mailto:priti.[protected]@in.abnamro.com] On
Behalf Of [protected]@in.abnamro.com
Sent: Friday, June 27, 2008 2:31 PM
To: HARESH VALA
Subject: Re: Regarding Credit Card


Dear Mr. Vala,

This is in reference to your email dated June 24, 2008 .

We understand the stated concerns and your personal problem. However, we
would like to share with you that in case payments are not received
within the payment due date, the late payment and financial charges
shall continue to be levied on your credit card account as a normal
process.

We regret our inability to avoid the above charges on non-repayment of
dues and would request you to pay the minimum amount due by payment due
date .This would enable us to keep the card account regular and normal.

You may also quote the reference number [protected], in case you need
any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in
this regard or call our 24-hour Bank by Phone service in your city and
our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
************************************************************************
************************************************************************
*************************************

Nearly 1900 Locations across India to drop your cheque. Just log on to
www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a
convenient drop box location in your city.
Now also have the convenience of dropping your card payment cheques at
Delhi Metro stations & Mumbai Railway stations.
************************************************************************
************************************************************************
**************************************

Cards Online - You may log on to CardsOnline & get details on your
credit card. This option will enable you to view / print your statements
and also check your payments and account history. In a nutshell you will
be in a position to access details on your credit card account from
anywhere - anytime. Log on to www.abnamro.co.in and register now !
************************************************************************
************************************************************************
***************************************

* Bank by Phone Service - Ahmedabad[protected], Bangalore - 080 4124
5555, Chennai[protected], Coimbatore[protected], Kerala - 92494
21111, Kolhapur[protected], Kolkata[protected], Lucknow - 0522
398 2500, Mangalore[protected], Moradabad[protected], Mumbai -
022
2491 4001, Nagpur, Kanpur - [protected], Nasik[protected], Pune - 020
6642 1111, Punjab[protected], Salem - [protected], Surat[protected],
Tirupur[protected], Vadodara[protected], New Delhi, Noida,
Panipat
[protected], Gurgaon[protected], Rajasthan, Udaipur- 92143
01111, Hyderabad, Vizag[protected], Toll Free-[protected]
************************************************************************
************************************************************************
***************************************






"HARESH VALA"

<HARESH.[protected]@tatatel.co.in>



To

06/24/2008 09:47 AM
<[protected]@IN.ABNAMR
O.COM>

cc



Subject

Regarding Credit Card






















Dear All,

this is inform u that i Haresh Vala Holding your Credit Card no :
[protected], now this is inform u that im not able pay atleast 2
months due to some financial problem

so this is request to u kindly update in your record






Haresh Vala
[protected]



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(MAHARASHTRA) LTD. (or its group
companies) does not guarantee that the integrity of this communication
has been maintained or that this communication is free of
viruses, interceptions or interferences.


Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome
Tunes and Experience the Exciting World of Bollywood Disclaimer: The
information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group
companies)shall not be liable for the improper or incomplete
transmission of the information contained in this communication nor for
any delay in its receipt or damage to your system. TATA TELESERVICES
(MAHARASHTRA) LTD. (or its group
companies) does not guarantee that the integrity of this communication
has been maintained or that this communication is free of
viruses, interceptions or interferences.




[protected][protected][protected][protected]
---
This message (including any attachments) is confidential and may be
privileged. If you have received it by mistake please notify the sender
by return e-mail and delete this message from your system. Any
unauthorised use or dissemination of this message in whole or in part is
strictly prohibited. Please note that e-mails are susceptible to change.
ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and
is registered in the Commercial Register under number 33002587,
including its group companies, shall not be liable for the improper or
incomplete transmission of the information contained in this
communication nor for any delay in its receipt or damage to your system.
ABN AMRO Bank N.V. (or its group companies) does not guarantee that the
integrity of this communication has been maintained nor that this
communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]
---





Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome
Tunes and Experience the Exciting World of Bollywood Disclaimer: The
information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group
companies)shall not be liable for the improper or incomplete
transmission of the information contained in this communication nor for
any delay in its receipt or damage to your system. TATA TELESERVICES
(MAHARASHTRA) LTD. (or its group
companies) does not guarantee that the integrity of this communication
has been maintained or that this communication is free of
viruses, interceptions or interferences.





Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome
Tunes and Experience the Exciting World of Bollywood Disclaimer: The
information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group
companies)shall not be liable for the improper or incomplete
transmission of the information contained in this communication nor for
any delay in its receipt or damage to your system. TATA TELESERVICES
(MAHARASHTRA) LTD. (or its group
companies) does not guarantee that the integrity of this communication
has been maintained or that this communication is free of
viruses, interceptions or interferences.




[protected][protected][protected][protected]
---
This message (including any attachments) is confidential and may be
privileged. If you have received it by mistake please notify the sender
by return e-mail and delete this message from your system. Any
unauthorised use or dissemination of this message in whole or in part is
strictly prohibited. Please note that e-mails are susceptible to change.
ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and
is registered in the Commercial Register under number 33002587,
including its group companies, shall not be liable for the improper or
incomplete transmission of the information contained in this
communication nor for any delay in its receipt or damage to your system.
ABN AMRO Bank N.V. (or its group companies) does not guarantee that the
integrity of this communication has been maintained nor that this
communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]
---

Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood

Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged.If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system.Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood

Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged.If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system.Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change.TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.



[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]


[protected][protected][protected][protected]
Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood
[protected][protected][protected][protected]
Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.
----- Message from "HARESH VALA" <HARESH.[protected]@tatatel.co.in> on Wed, 2 Jul 2008 09:42:34 +[protected] To: <[protected]@in.abnamro.com>
Subject: RE: Regarding Credit Card



I had already told to u im right now not able to pay anything



Organised Retail


Haresh Vala
[protected]

-----Original Message-----
From: amit.s.[protected]@in.abnamro.com [mailto:amit.s.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Tuesday, July 01, 2008 1:37 PM
To: HARESH VALA
Subject: RE: Regarding Credit Card

Dear Mr. Vala,

This is in reference to your email dated June 27, 2008.

We would like to inform you that you have an option to pay Minimum or Total Amount due as per the credit card statement of account .

We would like to clarify that the Minimum Amount Due is 5% of the usage amount that shall be 100% of service charges and EMI (if any) and 5% of the retail, cash and balance transfer etc.. transactions.

We would also like to clarify that the above rule shall be void, in case the card account is delinquent in any statement cycle .As the Minimum Amount Due in immediate next statement of account would be summation of past dues (minimum of previous statement of account ) and minimum amount due for current statement of accounts .

Please note that late fees are levied due to non payment of at least minimum amount due within payment due date. The finance charges are levied due to non payment of total outstanding within payment due date.

We request you to pay as per statement to avoid any charges on your card account.

You may also quote the reference number:[protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,

Cardservices

****************
QUICK TIP
********************************************************************************...

Nearly 1900 Locations across India to drop your cheque. Just log on to www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a convenient drop box location in your city.

Now also have the convenience of dropping your card payment cheques at Delhi Metro stations & Mumbai Railway stations.
********************************************************************************...

Cards Online - You may log on to CardsOnline & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. In a nutshell you will be in a position to access details on your credit card account from anywhere - anytime. Log on to www.abnamro.co.in and register now !

********************************************************************************...

* Bank by Phone Service - Ahmedabad[protected], Bangalore[protected], Chennai[protected], Coimbatore[protected], Kerala[protected], Kolhapur[protected], Kolkata[protected], Lucknow[protected], Mangalore[protected], Moradabad[protected], Mumbai - 022

2491 4001, Nagpur, Kanpur - [protected], Nasik[protected], Pune - 020
6642 1111, Punjab[protected], Salem - [protected], Surat[protected], Tirupur[protected], Vadodara[protected], New Delhi, Noida, Panipat

[protected], Gurgaon[protected], Rajasthan, Udaipur[protected], Hyderabad, Vizag[protected], Toll Free-[protected]

********************************************************************************...





"HARESH VALA"
<HARESH.[protected]@tata
tel.co.in> To
<[protected]@in.abnamro.com>
27/06/2008 03:25 cc
PM
Subject
RE: Regarding Credit Card











im ready for pay late payment & over due charges, but atleast 2 months im not able to paying anything this time

Organised Retail

Haresh Vala
[protected]

From: priti.[protected]@in.abnamro.com [mailto:priti.[protected]@in.abnamro.com] On Behalf Of [protected]@in.abnamro.com
Sent: Friday, June 27, 2008 2:31 PM
To: HARESH VALA
Subject: Re: Regarding Credit Card

Dear Mr. Vala,

This is in reference to your email dated June 24, 2008 .

We understand the stated concerns and your personal problem. However, we would like to share with you that in case payments are not received within the payment due date, the late payment and financial charges shall continue to be levied on your credit card account as a normal process.

We regret our inability to avoid the above charges on non-repayment of dues and would request you to pay the minimum amount due by payment due date .This would enable us to keep the card account regular and normal.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************...

Nearly 1900 Locations across India to drop your cheque. Just log on to www.abnamro.co.in/consumer/creditcard/make_payments.htm to locate a convenient drop box location in your city.

Now also have the convenience of dropping your card payment cheques at Delhi Metro stations & Mumbai Railway stations.
********************************************************************************...

Cards Online - You may log on to CardsOnline & get details on your credit card. This option will enable you to view / print your statements and also check your payments and account history. In a nutshell you will be in a position to access details on your credit card account from anywhere - anytime. Log on to www.abnamro.co.in and register now !

********************************************************************************...

* Bank by Phone Service - Ahmedabad[protected], Bangalore[protected], Chennai[protected], Coimbatore[protected], Kerala[protected], Kolhapur[protected], Kolkata[protected], Lucknow[protected], Mangalore[protected], Moradabad[protected], Mumbai - 022

2491 4001, Nagpur, Kanpur - [protected], Nasik[protected], Pune - 020
6642 1111, Punjab[protected], Salem - [protected], Surat[protected], Tirupur[protected], Vadodara[protected], New Delhi, Noida, Panipat

[protected], Gurgaon[protected], Rajasthan, Udaipur[protected], Hyderabad, Vizag[protected], Toll Free-[protected]

********************************************************************************...



"HARESH VALA"
<HARESH.[protected]@tatatel.co.in>

To
06/24/2008 09:47 AM <[protected]@IN.ABNAMR
O.COM>
cc

Subject
Regarding Credit Card













Dear All,

this is inform u that i Haresh Vala Holding your Credit Card no :
[protected], now this is inform u that im not able pay atleast 2 months due to some financial problem

so this is request to u kindly update in your record





Haresh Vala
[protected]

Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group

companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.

Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group

companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.


[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.

[protected][protected][protected][protected]




Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group

companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.




Tata Indicom Value Added Services-New Offering-Call 12800 for Welcome Tunes and Experience the Exciting World of Bollywood Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group

companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.


[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.

[protected][protected][protected][protected]



[protected][protected][protected][protected]
Tata Teleservices (Maharashtra) Limited - rated the No.1 wireless telecom service provider in overall customer satisfaction across Mumbai and Maharashtra in studies commissioned by the Telecom Regulatory Authority of India.

[protected][protected][protected][protected]

Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.



[protected][protected][protected][protected]
Tata Teleservices (Maharashtra) Limited - rated the No.1 wireless telecom service provider in overall customer satisfaction across Mumbai and Maharashtra in studies commissioned by the Telecom Regulatory Authority of India.

[protected][protected][protected][protected]

Disclaimer: The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES (MAHARASHTRA) LTD. (including its group companies)shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES (MAHARASHTRA) LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.

ABN AMRO Bank — Harrasment by credit card billing

I hold a credit card of ABN AMRO bank.
This card has never been used and no transaction has been made in it. I recently received a statement asking me to pay the annual charges. I called up the phone and stated that I wont be able to pay the annual charges & so either reverse the charges or cancel the card. I was told that the charges have been reversed and i was given a ref. no. The next month I recd. another statement wherein I was asked to pay a late fee, retail charges & service tax on nil balance amount. I again called up the bank & again I was told to not pay anything and was given a ref. no. Again this month i have recd. a statement wherein all the previous charges have been reversed & again a new set of late fee charges have been levied on no due balance. This time on calling up the bank twice I am being asked to provide a whole lot of details like which phone no. is stated in their records. I have so many phones, how would I remember which no. is stated there. On this i was bluntly told that my request would not be processed although I furnished all the other details to them.
I being a housewife, do not have the time to call the bank again & again for rectification of their mistake in which also they are not co operating. Please look into the matter.
Regards
Suman Agrawal
Dear Suman,

You should escalate this matter to [protected]@in.abnamro.com in order to have a proper response.

You may write me for any further assistance.

Regards
Kumar Rajneesh
Head
INDIAN CONSULTANT GROUP
Finance & IT Consultant
(Specialisation in Banking Disputes & Grievances )
visit us : www.indianconsultantgroup.com

ABN AMRO Bank — HARRASMENT

I AM ABN AMRO CUSTOMER SINCE 3 YEARS. I HAVE MY SAVING ACCOUTN IN ABN AMRO AND ALSO USING ITS CREDIT CARD. ABN AMRO WHICH IS NOW RBS DID NOT INFORM ME ABOUT ITS CREDIT CARD COMPLETE DETAILS AND POLICIES. GRADULLY THEY CHARGED MY HUGE INTEREST ON THE OUTSTANDING. I CONTACTED THEME NUMEROUS TIMES TO SORT THIS OUT BUTTHEY DID NOT LISTEN. THEIR EXECUTIVE GIVE FALSE STATEMENT. NOW THEY ARE HARRASING ME FOR THE OUTSTANDING WHICH INCLUDES 60% INTEREST ONLY. ALSO THEY DEDCUTED MY WHOLE SALARY FROM MY SAVING ACCOUTNT WIHTOUT GIVIGN ME ANY PRIOR NOTIFICATION OR SENDING ME ANY DEMAND LETTER. I LIVE MY OWN IN OTHER STATE AND I WAS SHOCKED TO SEE SUCH KIND OF ACTION AND THEIR BEHAVIOR. I CONTACTED AND MAILED NUMEROUS TIMES TO THEIR SENIOR STAFF BUT NOBODY ABLE TO RESOLVE MR CONCERN.***DO NOT EVER ANYBODY BE A CUSTOMER OF A PRIVATE BANK. THEY ARE THEIR TO RUIN YOUR LIFE AND TO MAKE IT HELL.

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