[Resolved] ACT Fibernet — Frequent Internet Disconnection and Variable Speed | |||
Dear Sir/Madam, I am a Beam telecom customer having 2MBPS plan (Account Details : Mobile [protected],Registered Email : [protected]@gmail.com). Since last two weeks or so I am getting almost daily internet disconnection and also my speed is very variable . Most of the time I get 256Kbps connection. So everyday I woke up to see that there isn't internet connection and then raise a ticket which gets resolved but no longer for hour or so ..and then again another request ..The process goes on.. Do you have any plan of giving consistent connection to your customer at least which is working always. Please do the needful asap otherwise we are not left with any choice but to leave your service and opt for better and I believe same is the case with many other customer suffering alike me. Waiting for prompt and permanent solution. Regards, Ujwol Shrestha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Beam Telecom Broadband — Erratic connectivity
I have taken broadband connection from Beam Telecom under the annual package. The connectivity is very erratic. It is almost impossible to get their customer care on phone. Even after getting them on line, after several attempts, they simple listen, raise a ticket and close it the next moment. Ridiculous !!!Their site mechanic, Bheem Reddy and the site-in-charge Kareem are simply not responsible. They do not pick up the phone, do not keep their word .... less said about them the better.
Since I have paid for the entire year, I am silently suffering for their utter inadequate service.
Request for a redressal of the grievance.
I live in Devi Homes, Hafeezpet, Miyapur.
beam telecom sucks big time. You open a ticket they close it without any resolution. probably the big bosses are tracking how fast they close the ticket. so they will close tickets and never actually work on your problem. The support is a Big Scam.
STAY AWAY FROM BEAM. YOU CANT DEPEND ON IT AT ALL..
STAY AWAY FROM BEAM. YOU CANT DEPEND ON IT AT ALL..
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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and I hope to have many more... Beam Telecom sucks big time
Vicitm of Beam Telecom
Ujwol Shrestha