[Resolved] ACT Fibernet — NO RESPONSE

masti.raj

from Ahmedabad, Gujarat

Address:

Hyderabad, Andhra Pradesh

i never had a stranger experience before. i had approached beam tele, hyderabad over phone on 26th september with a request to provide new broadband connection to my residence at sainikpuri and i got an assurance that their customer care executive (cce) will approach me with in 24 hours and took my mobile no. As i didnt get any response, i rang up again on 28th reminded them about the staus. again i got a stock reply stating their cce will approach me with in 24 hours. today i.e., 29th, till now nobody has approached me. i wonder if this is the sordid response meted out to a prospective customer, what would be the plight of existing clientele.

kudos beam tele, keep up the flag.

sarath raj
state bank of india
tfcpc, hyderabad

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Aug 13, 2020

Complaint marked as Resolved

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Comments

glandele

from Pune, Maharashtra

This is exactly the same case happened with me i called these people on22nd Sept. . Telecaller promised me that by tomorrow some will reach you.
But no reply till now 30th Sept.

beshi

from Vijayawada, Andhra Pradesh

Iam a existing cutomer of beam tele. Every montrh I face froblem of slow speed and repetadely signal breaking and the problen were never sorted out in their commited time. This time it was too much...I booked a complaint on 28nd April 2011 and the next day without any concern of mine the complaint was closed and the problem was existed. I again contacted and booked a comlpaint on next day and the same thing was repeated. I booked complaint third time and till now i.e. up tp 5th may the problem is as it was.

I lost my more than 8 day's and nobody is taking responsibility...

I feel its a very cheap company with cheap policy...

Wake up guys or you are going to loose your cusstomers.

vsatishk

from Mumbai, Maharashtra

irritatingly poor response.. It's been a week since i applied for a nw connection, till now, connection hasn't been given... the executives are very irresponsive and rude...