[Resolved]  ACT Fibernet — Service Stopped

Address:

Hyderabad, Andhra Pradesh

Beam Cable Broadband Hyderabad Beggars
Beautiful show there customers

1. Beam Cable is really worst service. I am also beam customer My account no 164378. Am Paid 1200/- for 3 months, After 45 days they are disconnected service without intimation . The Customer care executive said resolve your problem with in 24 hours, but the problem is not rectified from one week.

Every day I am call to the beam customer care, they are telling repeated story "our executive contact with in 24 hours" But really they are not coming.

I am complaint in on-line they playing beautiful shows by mail.

Email Shows
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"A customer support staff member has replied to your support request, #68296 with the following response:

Dear Subscriber,

Please accept our sincere apologies for delay in addressing your issue.

We would be grateful if you could allow us to make our best attempt to offer you a resolution to your satisfaction. As per the concerned team feedback your issue would be addressed by end of this day without fail. Please bear with us until such time.

Regarding unresolved ticket closure we assure you that we will be taking steps in this direction to avoid such instances in the future and immediate action would be taken towards executives for Wrong tickets closure.

The ticket generated as an acknowledgement of your mail is now being closed, since the permanent ticket number 1813264 has been created for immediate action by the concerned branch team.

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses.

You can view the status of your ticket here: http://ticket.beamtele.com/view.php?e=[protected]@gmail.com&t=68296

Greetings,"

They closed all tickets without solving.