[Resolved]  ACT Fibernet — Net connection not activated

Address:

Andhra Pradesh

Dear Sir/ Ma'am,

I took a connection of beam with the hope that I'll get good connectivity. Your executive Mr. Udit came and filled the form on 27th Sep.2012 ,took Rs. 1110 and told that your net will be activated within next 48 hrs. Next they your technicians came to my house in my absent without calling and fixed the cable. When I came home and check the net it didn't work and still it is not working.

I am calling to your customer care everyday and they are only assuring me that we'll send the technician within 24 hrs but till now after 120 hrs no one came or called me to solve my problem. Mr. Udit told me that if you have any problem you can call me but he didn't received my phone though I tried his number several times.
Everyday your customer care executive is updating the ticket no. 6272387 but no action has been taken.

Now I am seriously planning to go to consumer court and write an FIR in police also for this fraud because I didn't get any response from your side.

Thanks,

Dheeraj Kumar Upadhyay
[protected]
Acc.no. 426484