[Resolved]  Agarwal Packers And Movers — want money for damaged goods

Nov 23, 2011

Updated by shruti_gupta31 ----- Forwarded Message -----
From: shruti gupta <[protected]@yahoo.com>
To: "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Cc: Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "cc.[protected]@agarwalpackers.in" <cc.[protected]@agarwalpackers.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Sent: Wednesday, 23 November 2011 7:00 AM
Subject: Re: Ajay - GC 4160256, Hyd to Noida, Paid


Hi,
This is not at all true.Plz find four goods being damaged.Same was conveyed to Mr Rajendra and Ria. Kindly confirm with them same thing.I have been writing in mail same things and same was conveyed also on phone to Rahul, Ria,Dinesh...hundred times.Its pity that such a big reputated company doesnwant want to paay for all damaged goods inspite of we taking insurance and trusting them.Its too much .As usual no surveyer has bothered to come today.Hats off to your services.



With Regards
Shruti

From: Sunil Chauhan <[protected]@drsindia.in>
To: [protected]@drsindia.in
Cc: Jyothi <[protected]@drsindia.in>; [protected]@drsindia.in; [protected]@drsindia.in; [protected]@yahoo.com; cc.[protected]@agarwalpackers.in; [protected]@agarwalpackers.in
Sent: Wednesday, 23 November 2011 4:03 AM
Subject: re: Ajay - GC 4160256, Hyd to Noida, Paid
Dear Mr.Hussain,

There is only T.V Trolly Glass damaged remarks on POD by party.

Regards
Sunil Chauhan

____________________________________________________________________________________________________________________
Ms. Shuruti,

He is not a Carpenter only, he is a survey execuutive cum Carpenter.

Regards
Sunil Chauhan
some_text

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This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "shruti gupta" <[protected]@yahoo.com>
Sent: Wednesday, November 23, 2011 3:49 PM
To: "delhi" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "Jyothi" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>
Subject: Re: this is disgusting--care 2 reply

Hi,

Just now somebody called up ( i fail to understand why a carpenter is being sent for survey instead of some learned and efficient,competent person again and again) and told he wont be able to come today until 7 pm ...how our work will be done if somebody comes so late .His contact no was [protected].

With Regards
Shruti

From: jyothi <[protected]@drsindia.in>
To: shruti gupta <[protected]@yahoo.com>
Sent: Wednesday, 23 November 2011 9:49 AM
Subject: Re: this is disgusting--care 2 reply
madam

I am very sorry.If the person wont come today also for survey you pls contact our VP Ms.Priyanka her contact no [protected] for further action.


Thanks & Regards,
Jyothi [protected].
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Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "shruti gupta" <[protected]@yahoo.com>
Sent: Tuesday, November 22, 2011 7:22 PM
To: "[protected]@drsindia.in" <[protected]@drsindia.in>, "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>, "delhi" <[protected]@drsindia.in>, "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>, "Jyothi" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>
Subject: Re: this is disgusting--care 2 reply

Hi,

I fail 2 understand when i wil get any call................when survey executive will be coming?????when will be able to use our electronic goods? when the payment will be done...

Kindly care 2 reply.....

Sunilji,

We tried to contact you so many times and requested Ria and Rahul to ask you to get back to us but you never did.....Let me know if your company is interested or not in paying us ....Too much mental agony has been caused due to your company indifferent attitude.....



With Regards
Shruti

From: shruti gupta <[protected]@yahoo.com>
To: shruti gupta <[protected]@yahoo.com>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; papa eyunni <[protected]@yahoo.com>; "[protected]@gmail.com" <[protected]@gmail.com>; ajay Eyunni <[protected]@yahoo.com>
Sent: Monday, 21 November 2011 2:11 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

Nobody has called up so far........

With Regards
Shruti






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Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "hussain" <[protected]@drsindia.in>
Sent: Wednesday, November 23, 2011 5:04 PM
To: cc.[protected]@agarwalpackers.in, [protected]@agarwalpackers.in, [protected]@drsindia.in
Subject: Ajay - GC 4160256, Hyd to Noida, Paid

Dear Rahul,

As part of your first initiate, pl create GD and update all the details as stated by Mrs.Shruti in the trialing mail.

Pl organise to send Surveryor for physical inspection of all the damaged goods and initiate for immediate repairs of following items:

Fridge LG (package no 2) : Cooling not taking place.
Washing Machine IFB (package no 3) : Top cover broken
Microwave oven Godrej (package no 72) : Front panel broken and door misaligned
TV Trolley (package no 94) : Front glass door broken

Pl advise the surveyor to contact Mrs.Shruti on[protected] before proceeding for Physical Survey.

You have to update the progress for this claim at the soonest possible to me.


Thanks & Regards,

Ehtesham H Mohammed
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Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "Jyothi" <[protected]@drsindia.in>
Sent: 23 November 2011 16:22
To: [protected]@drsindia.in
Subject: Fw: this is disgusting--care 2 reply

Dear Hussain ji

Pls find the below conversion mails from customer .
kindly advise delhi people to look into the matter on top priority.

thanks & regards
jyothi


----- Original Message -----
From: shruti gupta
To: delhi ; [protected]@drsindia.in ; [protected]@agarwalpackers.in ; [protected]@drsindia.in ; Jyothi ; [protected]@drsindia.in ; [protected]@drsindia.in ; [protected]@drsindia.in ; [protected]@drsindia.in
Cc: shruti ; papa eyunni
Sent: Wednesday, November 23, 2011 3:49 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

Just now somebody called up ( i fail to understand why a carpenter is being sent for survey instead of some learned and efficient,competent person again and again) and told he wont be able to come today until 7 pm ...how our work will be done if somebody comes so late .His contact no was [protected].

With Regards
Shruti

From: jyothi <[protected]@drsindia.in>
To: shruti gupta <[protected]@yahoo.com>
Sent: Wednesday, 23 November 2011 9:49 AM
Subject: Re: this is disgusting--care 2 reply
madam

I am very sorry.If the person wont come today also for survey you pls contact our VP Ms.Priyanka her contact no [protected] for further action.


Thanks & Regards,
Jyothi [protected].
some_text

Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "shruti gupta" <[protected]@yahoo.com>
Sent: Tuesday, November 22, 2011 7:22 PM
To: "[protected]@drsindia.in" <[protected]@drsindia.in>, "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>, "delhi" <[protected]@drsindia.in>, "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>, "Jyothi" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>, "[protected]@drsindia.in" <[protected]@drsindia.in>
Subject: Re: this is disgusting--care 2 reply

Hi,

I fail 2 understand when i wil get any call................when survey executive will be coming?????when will be able to use our electronic goods? when the payment will be done...

Kindly care 2 reply.....

Sunilji,

We tried to contact you so many times and requested Ria and Rahul to ask you to get back to us but you never did.....Let me know if your company is interested or not in paying us ....Too much mental agony has been caused due to your company indifferent attitude.....



With Regards
Shruti

From: shruti gupta <[protected]@yahoo.com>
To: shruti gupta <[protected]@yahoo.com>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; papa eyunni <[protected]@yahoo.com>; "[protected]@gmail.com" <[protected]@gmail.com>; ajay Eyunni <[protected]@yahoo.com>
Sent: Monday, 21 November 2011 2:11 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

Nobody has called up so far........

With Regards
Shruti

From: shruti gupta <[protected]@yahoo.com>
To: "[protected]@drsindia.in" <[protected]@drsindia.in>; "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; papa eyunni <[protected]@yahoo.com>; "[protected]@gmail.com" <[protected]@gmail.com>; ajay Eyunni <[protected]@yahoo.com>
Sent: Monday, 14 November 2011 11:11 PM
Subject: Re: this is disgusting--care 2 reply


Hi,

No action has been taken so far......Plz let us know if you are willing to pay as per company policy and ensure prompt and good quality services as promised by your company

With Regards
Shruti

From: shruti gupta <[protected]@yahoo.com>
To: "[protected]@drsindia.in" <[protected]@drsindia.in>; "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; papa eyunni <[protected]@yahoo.com>; "[protected]@gmail.com" <[protected]@gmail.com>; shruti <[protected]@yahoo.com>; ajay Eyunni <[protected]@yahoo.com>
Sent: Wednesday, 2 November 2011 12:06 PM
Subject: Re: this is disgusting--care 2 reply
Hi,

I got my household articles including motorcycle and car transported through Agarwal Packers Movers via GC no 4160256 dated 12.3.2011 from Hyderabad to Nopida and took delivery on 9.10.2011 to Noida after paying the warehouse cost..When things were unloaded, I noticed following items have been damaged:


Fridge LG (package no 2) : Cooling not taking place.
Washing Machine IFB (package no 3) : Top cover broken
Microwave oven Godrej (package no 72) : Front panel broken and door misaligned
TV Trolley (package no 94) : Front glass door broken


We have also taken insurance of Rs 100000 through your company for all our goods . As per your terms and conditions, Kindly get the above items repaired ASAP as I need to use these above products on daily basis.I have been pursuing you for the same since last 25 days but no action has been taken by you till date...I again request you to take immediate action and help me reduce mental agony and physical exertion caused due to performing jobs manually due to above mentioned gadgets being damaged and faulty.Plz get them repair earliest as per your company policy and stated reputation.

Hi,

Plz find the resume as an attachment...Looking forward to relocate to Delhi/NCR...

Full Name: Shruti Gupta
IT Exp: 2.8 yrs
Skills:Linux,Solaris,Network Monitoring and Troubleshooting,TCP/IP,Switching and Routing
Current Location: Jaipur
Current CTC: 3.50 lacs per annum
Expected CTC: open



With Regards
Shruti

From: Sunil Chauhan <[protected]@drsindia.in>
To: shruti gupta <[protected]@yahoo.com>; "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Sent: Thursday, 9 June 2011 10:36 AM
Subject: Re: this is disgusting--care 2 reply

Ok Mam.



some_text Disclaimer--
This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "shruti gupta" <[protected]@yahoo.com>
Sent: Wednesday, June 08, 2011 8:10 PM
To: "[protected]@drsindia.in" <[protected]@drsindia.in>, "hhg.[protected]@drsindia.in" <hhg.[protected]@drsindia.in>
Subject: Re: this is disgusting--care 2 reply



Hi,
As per telecon with Dineshji,extention of good storage has been requested by me for the month of july also which has been agreed by him...The cost however decided
was Rs 200 per day ...Plz see below mails.Thanks.

With Regards
Shruti
From: Sunil Chauhan <[protected]@drsindia.in>
To: hhg.[protected]@drsindia.in
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; delhi <[protected]@drsindia.in>; "[protected]@agarwalpackers.in" <[protected]@agarwalpackers.in>; Jyothi <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>; "," <[protected]@yahoo.com>
Sent: Monday, 6 June 2011 11:18 AM
Subject: re: this is disgusting--care 2 reply




Dear Dinesh,


Please speak to customer over the phone & get the issue solve.
Up Date me.

Regards
Sunil Chauahn




From: "hhg.delhi" <hhg.[protected]@drsindia.in>
Sent: Monday, June 06, 2011 10:52 AM
To: [protected]@yahoo.com
Subject: this is disgusting--care 2 reply

Madam Shuruti,


I have already discussed with you for your goods storage for thee months as you asked to me & i given you the charges @250/- per day.

Your storage facility had started from the date of 1/4/11 when ever you will requir your goods delivery , please call me in undersign.

Thanks
Dinesh Sharma(Delivery Incharge Delhi)
[protected],[protected],72 & 74



From: shruti gupta [protected]@yahoo.com
To: Jyothi <[protected]@drsindia.in>
Cc: "[protected]@drsindia.in" <[protected]@drsindia.in>; "[protected]@drsindia.in" <[protected]@drsindia.in>
Sent: Friday, 27 May 2011 4:34 PM
Subject: Re: fw: Re: Fw: this is disgusting--care 2 reply

Hi,

My husband still is out of india...he will probably return in mid or end of july....we need extension to keep our goods in your warehouse till mid or end of July.My changed nos are
[protected]/[protected]....Plz confirm the same....
With Regards
Shruti
From: Jyothi <[protected]@drsindia.in>
To: shruti gupta <[protected]@yahoo.com>
Sent: Tuesday, 12 April 2011 9:49 AM
Subject: Re: fw: Re: Fw: this is disgusting--care 2 reply
madam

If you have any problem pls don't hesitate to contact me.

Thanks & Regards
jyothi
[protected]

----- Original Message -----
From: shruti gupta
To: Jyothi
Cc: GMHO ; delhi ; [protected]@drsindia.in ; [protected]@drsindia.in ; ajay Eyunni
Sent: Monday, April 11, 2011 7:45 PM
Subject: Re: fw: Re: Fw: this is disgusting--care 2 reply



Hi,

Thank You. Got the goods on Sunday itself.Thanks for the prompt response.

With Regards
Shruti


--- On Mon, 11/4/11, Jyothi <[protected]@drsindia.in> wrote:


From: Jyothi <[protected]@drsindia.in>
Subject: Re: fw: Re: Fw: this is disgusting--care 2 reply
To: "shruti gupta" <[protected]@yahoo.com>
Cc: "GMHO" <[protected]@drsindia.in>, "delhi" <[protected]@drsindia.in>, [protected]@drsindia.in, [protected]@drsindia.in
Date: Monday, 11 April, 2011, 9:54 AM

Madam Shruthi

As per your request and has mr.dinesh sharma agreed for Rs.6000/- you can pay Rs. 6000/- per month.

for your items pls contact mr.rakesh in gurgaon office no [protected] delivery of your items.

Thanks & Regards
jyothi

mr.sandeep sharma
Pls speak to customer immdly and delivery the items mentioned in the below mail.
cc:mr.srinivas
cc:mr.sunil chauhan
cc:mr.y.k.shukla





----- Original Message -----
From: shruti gupta
To: [protected]@drsindia.in
Cc: [protected]@drsindia.in ; [protected]@drsindia.in ; [protected]@drsindia.in ; ajay Eyunni ; [protected]@yahoo.com ; [protected]@agarwalpackers.in ; Jyothi ; [protected]@drsindia.in ; [protected]@drsindia.in
Sent: Friday, April 08, 2011 1:39 PM
Subject: Re: fw: Re: Fw: this is disgusting--care 2 reply



Hi,
You might be correct Jyothi. But for the first time, we were told Rs 100 per day and then next day it became rs 250 which suprised me so i requested to reconsider.........It will be great if you can negotiate as Dinesh Sharma later on agreed for Rs 6000 per month but i dont have any proof as these people didnt mail me or reverted back and didnt give anything in written as i asked them several times. Plz confirm when the delivery will be made for goods from gurgaon to jaipur--------will it be ffree or chargeable? nobody has called me so far in this regard.........
With Regards
Shruti


--- On Thu, 7/4/11, jyothi <[protected]@drsindia.in> wrote:


From: jyothi <[protected]@drsindia.in>
Subject: fw: Re: Fw: this is disgusting--care 2 reply
To: [protected]@yahoo.com
Cc: [protected]@drsindia.in, [protected]@drsindia.in, [protected]@drsindia.in
Date: Thursday, 7 April, 2011, 10:31 AM

Dear Shruti

Actually he quoted you very less amount .Minimum storage charges will be Rs.350/-per day. Where as he has given you 250 /- only .
And for your 25,47,48,58 & 117 from gurgaon to jaipur I will ask our persons to delivery the same.


Thanks & Regards
jyothi
mr.Rakesh pls delivery the material as early as possible.
give the date and timings when it will delivered.




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Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "Srinivas M" <[protected]@drsindia.in>
Sent: Thursday, April 07, 2011 10:11 AM
To: [protected]@drsindia.in, [protected]@drsindia.in
Subject: fw: Re: Fw: this is disgusting--care 2 reply


anil / jyothi
reply to madam
this is third mail to you from her.



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Disclaimer--

This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.




From: "shruti gupta" <[protected]@yahoo.com>
Sent: Wednesday, April 06, 2011 8:57 PM
To: "Jyothi" <[protected]@drsindia.in>, [protected]@agarwalpackers.in, [protected]@drsindia.in
Subject: Re: Fw: this is disgusting--care 2 reply




Hi,
thanks at last for replyin but i previously had a talk with Mr rajbeer and Mr sunil ....they conveyed rs 100 per day and Mr dinesh conveyed rs 250...Plz let me know the reason for such huge descripancy.........Plz reconsider the charges as rs 250 per day is too high....I also requested for quotation and confirmation of delivery of following boxes to jaipur from gurgaon : boxes no 25,47,48,58 and 117 almost 2 weeks back which has never done till date as mentioned in my below mail and this topic still remains untouched by agarwal packers......plz address both the issues.
With Regards
Shruti


--- On Wed, 6/4/11, Jyothi <[protected]@drsindia.in> wrote:


From: Jyothi <[protected]@drsindia.in>
Subject: Fw: this is disgusting--care 2 reply
To: [protected]@yahoo.com
Cc: [protected]@drsindia.in
Date: Wednesday, 6 April, 2011, 12:41 PM

Ms.shruthi

sorry for the convenience caused by us.

As discussed with our dinesh sharma from delhi branch per day Rs. 250/- will be charged for storage .
This will be from April 1st to Till 3 months.

Rgds
jyothi
27711288
040- [protected]




----- Original Message -----
From: Srinivas M
To: [protected]@drsindia.in ; [protected]@drsindia.in
Sent: Wednesday, April 06, 2011 11:34 AM
Subject: Fw: this is disgusting--care 2 reply

anil
pl check and revert back



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From: "shruti gupta" <[protected]@yahoo.com>
Sent: Tuesday, April 05, 2011 11:58 PM
To: [protected]@Agarwalpackers.com, [protected]@Agarwalpackers.com, [protected]@agarwalpackers.com, [protected]@agarwalpackers.in, [protected]@agarwalpackers.com, [protected]@drsindia.in
Subject: Fw: this is disgusting--care 2 reply




Hi,
As usual, waiting for the reply..care to reply
With Regards
Shruti


--- On Tue, 5/4/11, shruti gupta <[protected]@yahoo.com> wrote:


From: shruti gupta <[protected]@yahoo.com>
Subject: Fw: this is disgusting--care 2 reply
To: [protected]@Agarwalpackers.com, [protected]@Agarwalpackers.com, [protected]@agarwalpackers.com, [protected]@agarwalpackers.in, [protected]@agarwalpackers.com, [protected]@drsindia.in
Date: Tuesday, 5 April, 2011, 1:10 AM




Hi,
Numbers of persons i called up and talked but neither of them reverted back:

1. dinesh sharma: [protected]
2. mr sunil: [protected]
3. mr sunil: [protected]
4. mr rajkumar: [protected]
5. mr rajveer: [protected]
With Regards
Shruti


--- On Tue, 5/4/11, shruti gupta <[protected]@yahoo.com> wrote:


From: shruti gupta <[protected]@yahoo.com>
Subject: this is disgusting--care 2 reply
To: [protected]@Agarwalpackers.com, [protected]@agarwalpackers.com, [protected]@Agarwalpackers.com, [protected]@agarwalpackers.com, [protected]@agarwalpackers.in, [protected]@drsindia.in
Cc: "ajay Eyunni" <[protected]@yahoo.com>, [protected]@yahoo.com
Date: Tuesday, 5 April, 2011, 1:04 AM

Hi,

Kindly find the consignment no 4160256 details...as attached below....nobody has cared to confirm safe and undamaged delivery of our goods + bike in written ...or through mail...just a phone call in today time isnt sufficient from customer point of view.I will appreciate if reputed company like agarwal packers and movers stick to their words as they claim through their website..agarwalpackers.in "
Agarwal Packers and Movers ' s quality policy is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its customers."

I am very much unsatisfied with after services of Agarwal Packers and Movers and their step by step procedures well defined on website but none of their members care to follow it.

I have made 50 calls in total in a month to agarwal packers and movers following members

1.Mr Dinesh Sharma-
2. Mr Sunil
3. Mr Sunil
4. Mr Rajbeer
5. Mr Rajkumar
6. Mr Nageshwar Rao

to give us in written that are goods and bike has reached safely from hyderabad to gurgoan...few persons above say it has, few say we dont have any information and all are busy givin each others numbers and expecting customer to call each of them and coordinate and match their different opinion and stmts which i think is not customer job ..rather the packers should confirm the safe delivery of customer consign ment instead of harassing customer and forcing him to call them 100 times and recieve different replies each time the customer makes them call....

I also requested them to provide quotation to us prior they loading our goods(much in advance)...if we have to keep r goods + bike in their warehouse and later asked for extension for 3 months finally........i never recieved any quotation through mail or courier or some sort of paper work never done by them............they never cared to call back or revert back also inspite of me continuously pursuing them and asking them same and callin them twice daily.............i wanted few boxes also to be delivered from gurgaon to jaipur and ask them when can they do that and ask quotation for same which again was never provided....nor boxes transferred inspite of giving all required details....I am fed up totally making calls daily and listenining yes we wil do it madam and they never do nor bother to call back...I am too frustrated and wonder if my consign ment is safe or not or what is the matter really?

Kindly assist in the above case and somebody do care to call , mail acknowledging the safe delivery of my consignment no 4160256....provide me quotation in written for keeping all goods in safe custody for 3 months and also for delivery of few boxes from gurgoan to jaipur...........i will be highly greatful to agarwal packers and movers if they can provide timely and prompt services as they promise...


With Regards
Shruti
[protected],[protected]
4/30 jawahar nagar jaipur-302004






some_text Disclaimer--
This email and any files transmitted with it are confidential and intended solely for the use of the entity to which they are addressed. If you have received this email in error please notify the sender immediately. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. Mails may be stored for monitoring and review.