[Resolved] Air India Limited — No refund and irresponsible answer from customer care personals | |||
I have bokked e-ticket in air india through ICICI bank online banking (bil/[protected]/Siva che/Airindia_mici1 on 27/04/2011) for travel from chennai to singapore on 08th may'2011 (ai358)and return on 23rd may'2011 (ai347) through their website (www.Airindia.In) on 27th apr'2011 and due to name mistake the ticket was cancelled on 30th apr'2011 by sending request mail to [protected]@airindia.In as well as via customer care representative ([protected]) and conformed the same with them later but conformation of cancellation via mail or any sort of message was not sent from the air india people. However, till date the airline is not granted the refund. I have written so many mails to airline ([protected]@airindia.In and yatrik.[protected]@airindia.In), but neither they are replying to the mail nor responding if I speek to the customer care ([protected], [protected], [protected], [protected]). The details of the journey is as follows: name of the passenger : prabakaran lakshmanan ticket no. 098-[protected] pnr number : yjmwj web ref.: Aibe557974 issuing airline : air india ltd scheduled date of journey : 8th may 2011 and 23rd may 2011 airline number : ai358 and 347 from & to : chennai to singapore (viceversa) amount of the ticket : rs. 17892 ticket cancelled on 30th apr'2011 online as well as by customer care due to the reason "unable to change the passanger name". Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Air India Limited — missing baggage
Dearsir, This is Mr. Shaik Mahaboob Basha, bearing Indian passport No.E 6935253. I missed my checked in baggage containing things worth Rs.30,000. when i was travelling from Delhi to Vijayawada by Air India flight No AI 544 on 25th Jan.2013.Now Iam totally held up all my programmes due to baggage missing and i have already lodged a complaint at the destination airport-Vijayawada.My travel details are......* Ticket No. [protected]C1
*Carrier bag tag No.[protected].
*Air India Flight No. AI 544. DEL - VJA on 25Jan.2013
*Black colour Stroler with make International containing of wt.8kgs.
Pl go through my compliant very urgently and sort my problem soon.
Thanking you.
S.M.Basha.
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air india ltd — non receipt of cheque book
my savings account nbr is 404071 [protected]. i had applied for a new cheque book a monht ago, after i exhausted all my cheques of my old cheque book. upon instructions from your bank official, i had mentioned that my cheque book to be delivered at my residential address. but till date i had not received my new cheque book. please expedite to issue a new cheque book delivered at my residence.for your information, HDFC bank ltd takes three working days to deliver a cheque book to the customers' address. how long your bank takes?