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[Resolved]  Aircel — Zero Network Coverage in various part of Hyderabad

Zero signal in Gachibowli (The prime IT hub area) what is Aircel doing ?? I just bought it yesterday, but I don't think I am going to keep it for long unless they do some miracle in improving their network..
Complaint marked as Resolved 2016-12-06 11:28:11
Verified Support
Aircel Customer Care's response Nov 04, 2016
Dear Customer(sahilabdullah sahilabdullah),

We would like to inform you that we have forwarded your concern to our network team. The network team is going to visit as per your convenience at the below given address which is shared by you and our engineer will keep you posted on the progress at the earliest.

Thanks and Regards

Aircel Social Media Team
Complaint comments  19 Comments     Updated: Share0Tweet0

Comments

I am sure you will not have to change this connection, the network problem must be temporary and will be at full strength very soon. You can call the customer and figure out the problem. They will definitely help you to sort it out.
in some areas like secbad, padmaraonagar, the aircel network is so plz improve it bcoz the offers of aircel are simply superb
aircel is gud but some more its network is nil plz improve a request by pappi
Yesterday I Have Complaint To AIRCEL Regarding Signal Problem In IT Corridor WIPRO CIRCLE But They Have Not Taken My Problem Seriously And Due To This I Have To Put Charging Twice In A Day. Do Some Thing AIRCEL About This.
Hi Amun,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.

Warm Regards,
Aircel Social Care Team
Dear Amun

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Aircel has zero network in Advocate Colony AC Guards
AIRCEL has zero network in yakhutpura Dabeerpura near Ali Cafe
Hi Mubashir Hasan,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards

Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Aircel network is very poor at major IT areas like wipro circle in Hyderabad. Also losing so many important calls due to network loss. I usually be around gachibowli and Wipro circle. Docomo seems to be better than this.

Also 3G connectivity is poor and 80% of the time i get 2G signal only. Other than being cheaper there is no reason to chose Aircel.

Disappointing...!
Dear dharmendra_sharma,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team
Hi dharmendra sharma,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Aircel network my areas in very poor like this paces -zoo park, tadbun, ramnastpura, iti colony, kalepther, vatepally, shastipuram, waramgada, like this places network very disturbance.and voice beaking problems
And i have two networks one network iam port in airtel and one network using presently but iam very disturb in aircel network
Dear Customer(Sirfan65),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
bandlaguda. ghouse nagar. Hyderabad .
ater 4 days network problem please come to ghouse nagar and chalk network problem replay to feed back
my number [protected]
Dir sir my compliant to aircel network problem
Aircel number .[protected]
No signal
Address . mohammed nagar ali naar bandlaguda hyd.
Network problem area
ghouse nagar all bandlaguda area chandrain gutta hyderabad.
please to response my compliant and impeded action
before 4 days problem
Aircel Customer Care's response, Oct 22, 2016
Verified Support

Dear Customer(sahilabdullah sahilabdullah),

We are forwarding your issue to the team. Meanwhile please share the below-mentioned details:

Alternate no.:

Specific location(indoor/outdoor):

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
From last 2 years i am using Aircel, My mobile Number is [protected],
I am facing this problem from last since 20 days, No network coverage in my office even not a single one. Previously i didnt face any problem from last 2 years at the same place. Suddenly it started Please do help in this whatever you can.
Below is the ref address.

Amphora Software Pvt Ld,
Ashoka my home chambers 4th floor,
Prakash Nagar Begumpeth, Hyderabad
[protected]

Thanks,
Dheeraj
Aircel Customer Care's response, Nov 23, 2016
Verified Support

Dear idheerajcse,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Alternate No.:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Nov 29, 2016
Verified Support

Dear idheerajcse,

We would like to inform that you have already raised the complaint at the call center. The same has been forwarded to my network team but you are not reachable when they are trying to reach you. Please share the alternate contact number to get in touch with you.

Warm Regards,
Aircel Social Media Team
Getting zero signal in any were in Hyderabad what the hell u guys doing I don't understand facing very problem due to network if not solved by today iam going to change my network -
Aircel Customer Care's response, Dec 13, 2016
Verified Support

Dear Aellutla Chandu Crouz's,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. We regret to inform you that the issue is still unresolved and our concerned team is working on the issue. However, we are following it up regularly with the concerned team and the issue is expected to be resolved by today. We will keep you updated with the status of the same.

Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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