Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Aircel - Delhi — Network and gprs Problem

Sir,

I buyed a new aircel no yesterday with lots of hope that it will serve me better, but rather i was dissappointed by the network specially around my home, i was having a airtel connection and it was working so well in my home, in my family i have vodafone, tata and reliance connection as well and all work well from my home.
but the network of aircel keep fluctuating up and down causing failing in gprs connection. i was frustrated all night because of this..
hope to get a speedy responce from you because i am tired of trying the costomer care of 121 but cannot get through.. and also contacted nodal officer and appelate officer of aircel but have no responce yet from them as well.. All saying my area have genuine network problem and will be resolved soon.. but when .. i do not know when this soon comes..!!
complaint no.[protected]

Abhijit pattnaik
[protected]
basically the network problem in my home, outside place so far i tested it working better. my area of living is-
Sector-5, Vaishali
Sahibabad, Ghaziabad,
U.P.- 201010
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  19 CommentsShareTweet

Comments

You should walk in to the nearest circle office with your details and get in touch with the nodal officer there to get an update on the status. I am sure they will help you as they did in my circle or you could also try writing in your complaint here again, http://tinyurl.com/mzgdqf
sir
my conecton gprs very slow .i want not open the my email& any web side my sistem status sent & receive bytes approx same my no [protected] add- jahangir puri near metro station

Aircel — bad network and frustrated gprs

sir iam using aircel since 6 months .i am frustated from aircel they just disturb me every time .its gprs is very bad i cant explain i have comlaint about it from last 5 months but very bad responce iu have got. please help me.
ADVERTISEMENT
Dear Mr. Aniket Pandey,

We regret the inconvenience caused to you.

With reference to your comments updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.

You can also get in touch with us on [protected].

Thanking you and assuring you of our best services always.

Warm Regards

Gayathri
AIRCEL
Customer Service


In case you require any further assistance, please

Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
have you tried resetting your gprs settings.. its strange because I get some great network and speed on my gprs. Just check your settings and if possible reset them buddy…
i agree with this matter too as i am also facing the network problem in my residence which is in gk2 s block

i have given so many complaints in the past 4 months but no response yet, in the middle network got better but after few days it was same story all again and its still the same for now..
This is Subhay Kumar AIRCEL Customer using the No: [protected], since last two month.

I am using the Vodafone internet service since last 08-10 months, without any call to Customer care.
With AIRCEL since last 05 days, after the 07 o’clock (Evening), daily calling to customer care has became my daily routine.

Hope you understand how I am the happy customer of the AIRCEL.

1. The Network Signal is never stable.
2. The Customer care service are very worst, I always request to transfer the call to senior, in result after the big hold, disconnect the call.
3. After the auto setting as well as manual setting unable to access the internet: Service Not supported, Link not available.
4. With Vodafone getting the speed 460.0 KBPS with AIRCEL 140.0 KBPS

Note: I am reachable on [protected].

Aircel — NETWORK PROBLEM BETWEEN 5 TO 10' O'CLOCK

SIR,
my name is dhananay kumar and my mobile number [protected]. i will call at 27 dec 2010 to my coustmer care no. 198. and complain that at 5'O clock to 10'O clock i will not call any bsnl number. in this period i will call any bsnl no.that only say this rout is busy. i will call per day at 198 to solve my problem but they only say :{sir only 24 hours wait and we will solve your problem } but at time the date 22/12/2010 my problem was not solved by them.
sir, will you please ask what can i do
Network and gprs Problem
Sir,
my mobile no. is [protected]
I have aircel no with lots of hope that it will serve me better, but rather i was dissappointed by the network specially around my home, i was having a reliance connection and it was working so well in my home, in my family i have vodafone, tata and airtel connection as well and all work well from my home.
but the network of aircel keep fluctuating up and down causing failing in gprs connection. i was frustrated all night because of this..
hope to get a speedy responce from you because i am tired of trying the costomer care of 121 but cannot get through.. and also contacted nodal officer and appelate officer of aircel but have no responce yet from them as well.. All saying my area have genuine network problem and will be resolved soon.. but when .. i do not know when this soon comes..!!

Aniket kumar
[protected]
mera aircel network ek dum bakwas h... call end ho jati h or net b ni chal raha ... bahut bar complaints ki h but kuch ni hua... shahdra, new delhi-110053 ph no [protected]

you all are in problem, contact for idea or airtel to get it resolved. you can call [protected] for the same. for new connection, mobile number portability or any corporate connection requirement. you will get 100% satisfaction on ur query.

no net work since three days in area Mahavir Enclave New Delhi 110045 mob. no. [protected]
gurmail singh
Dear Sir

Sub: Regarding Signal problem/ or n/w problem, low frequency in Munirka Village

Please Resolve The Frequency Problem of munirka village, Here in mostly Area . there is no signal coverage in the Ground floors room
no network in ramesh nagar area from last 3 4 days.. irritating service
Hi Kusum.

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you
Dear Kusum

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Convert Your Same Number In Vodafone and Get Solution From These types Of problem .
Plan 199 + 14.5 service tax per month and get
1. 600 local and std min on any network .
2. 300 Local std sms .
3. 30 pesa local 50 pesa std
4. Unlimited Local Vodafone Calling on any one number
You can easily Get this Connection without changing your Current Number at your home.
This Plan applicable if You have airtel/idea/aircel/reliance(CDMA and GSM).
You can Contact Me at [protected] to get this connection at your door step. You Can Contact me on whatsapp also on Same Number .
Dear Abhijit Pattnaik,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Alternate No.:
Landmark:
Specific location/everywhere (indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance.

Thanks and Regards
Aircel Social Care Team
Dear Abhijit Pattnaik,

We request you to share the correct Aircel number to assist you better.

Warm Regards,
Aircel Social Care Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Aircel
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    10556
    Pending
    2614
    Resolved
    4541
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT