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[Resolved]  Aircel / Idea Tower Space Installation — tower space installation advance

Hi,
this is with reference to the advt.no 165330,in Deshdoot Times,nasik, local english daily, dated 6 nov 09.
the advt was for installation space for aircel/idea tower. with a promise of 30,000/- inr rent per month,
10 lac inr advance, 20 year agreement for the same.
The mobile numbers given- [protected] and [protected].
on contacting the number [protected] a girl by the name of Suhana instructed us to deposit inr 4000
in the account of one Balwant Singh, account no. [protected], state bank of india. nasik road branch. as refundable registration amount for survey of place by their team within the next 48 hours.
we did so on 6 nov 09 and called up suhana who gave us a registration number- SIM000176A.
I contacted them on 7,9,11,13, 14 of nov ,suhana and her senior rahul sharma assured that their team would visit any time.
So far, no one has come and on enquiring with the aircel customer care about these people, they confirmed that no such persons were authorised by them.
they are fraudsters.
Today,now, no one is picking up the phone.

I would like the consumer forum to help me get my money back.
and also to warn the public against these cheats
and to nab them immediately
thank you,

seema moghe
senior journalist
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer(pappya123),

We would like to inform you that authority of installing a tower is with GTL company. So, visit the link given below and fill in the requisite details for the same:

http://www.gtllimited.com/ind/contact_us.aspx

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team

active many service

i m using aircel,but now they activated so many service and have cut my balance when i put.i have called so many times to customer but they didn't listen .....how can i solve my problem...very bad service...aircel bad

NOT GIVING THE PORTING UNIQUE CODE

sir my no. is [protected] . and after sending many messages of port . the company is not giving me unique porting code . I am getting many problems regarding networks and services of aircel . Plz. help to provide me porting code .
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Balance deducted from my account

Dear Sir, I am using aircel number [protected]. Morning Company has cut 100 Rs from my account unnecessarily. Please solve my complaint at the earliest. Durga Prasad +91 [protected]

balance deducted in name of subscription i didnt made

I didn't subscribe for any thing yet a deduction of Rs. 30is made in my account balance. They have given option to unsubscribe but no money refunding

call harresement abusive language

hello sir, i am getting calls from a number-[protected]. i am actually all irritated from the person calling from this number. i am requesting you to take proper action against this number Thanking you Yours sincerely Biplab

NO ACTIVATION

I HAVE BOUGHT A SIM(AIRCEL)FROM SHOP.BUT THIS IS NOT ACTIVE.THIS MSISDN:[protected]
Dear Customer(gauravwaila),

We would like to inform you that no port out SMS has been sent from your number in last 30 days & all services are active.

Thanks and Regards
Aircel Social Media Team

tower

HI I'm from tamilnadu.here am working in bangalore.i'm using aircel network for a 4 years.. .Here last 3 days aircel tower completly blocked... Kindly request you to check these these error & plz try to rectify this...
Dear Customer(biplab_mandal),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in
Dear Customer(Surajit Parker),

We apologize for the inconvenience caused. Please share your "Alternate No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Customner (dpchinthala),

We've checked customer account [protected] and we have not found any such deduction against on requested date and No such a balance dropped last 3 months.

Warm Regards,
Aircel Social Media Team
Dear Customer(Balaganesan D),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Dear Surajit Parker,

Please share alternate no. in order to assist you better.

Warm Regards,
Aircel Social Media Team
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