[Resolved]  Aircel Recharge — unable to recharge

Address:Assam

Dear Sir/Madam
For the firs time i wanted to recharge my aircel mobile no[protected] through paytm.com but unfortunately after selecting the MAESTRO SBI DEBIT CARD WHEN Proceeded again the first step of recharge comes.I tried several times but same thing happens i.e once I selected MAESTRO SBI DEBIT CARD AND PROCEEDED THE FIRST STEP OF RECHARGE COME IN THE MONITOR OF COMPUTER.Pl guide me.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team
Hi today(Nov 14, 2011) at 11:30am onwards I tried recharging online twice and this was the first time I tried recharging. It failed both the times and I got a msg saying that the amount of 68 deducted will be refunded into my account within 7working days of bank. I think the amount is deducted now and one more thing I didn't get whats that visa verification registration. I registered for it. Hope it isn't risky. It asked for some password to be created. Actually this is the first time I went for online recharge and ended up with nothing except fear that my account is hacked or something. Totally under fear. Need to go to atm and check my account balance. Hope everything is fine. And why is it that aircel recharge card not available in manipal?? Heard that its distribution has stopped?? Why is it so? And I'm unable to send or receive msgs from AirTel number.. Why? This thing I noticed two days back! If all this thing continues then I may have to port to some other number or may need to change card. Kindly revert back with some solution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information