[Resolved] Aircel — Refund required for Unsuccessful recharge | |||
Hi, I used online recharge services to recharge my aircel no. on 1-7-2012 for Rs 108/= from Aircel Punjab website through bill desk. Bill desk has deducted Rs 108 form my account but still i have no received recharged amount. I want my money back. Improve your services I have seen there are so many complaints against you.please check my account detail attached you may Contact me er.[protected]@gmail.com. Regards, Balkar Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Sir
I had recharged my Aircel mobile ([protected]) using aircel online recharge facility from their website on 10 July, 2012. they deducted the amount of Rs.198. from my debit card but didn't given any recharge. When I contected to costumer care they told me to send the bank statement I sent it to them. Then they promised that I will get the refund upto 17th July, but till now i didn't got the refund. Every time when I am contacting to costumer care they are making excuses like I'll get the refund in next 24hr and so on. SO I am totally harassed from the Aircel. Kindly take any further step to resolve the problem.
Aircel Transaction ID: KA[protected]
Thanks
Arvind Singh
[protected]
I had recharged my Aircel mobile ([protected]) using aircel online recharge facility from their website on 10 July, 2012. they deducted the amount of Rs.198. from my debit card but didn't given any recharge. When I contected to costumer care they told me to send the bank statement I sent it to them. Then they promised that I will get the refund upto 17th July, but till now i didn't got the refund. Every time when I am contacting to costumer care they are making excuses like I'll get the refund in next 24hr and so on. SO I am totally harassed from the Aircel. Kindly take any further step to resolve the problem.
Aircel Transaction ID: KA[protected]
Thanks
Arvind Singh
[protected]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused to you. Please share with us your 10 digit Aircel number with an alternate contact number for us to be able to get in touch with you at [protected]@aircel.co.in.We shall get back to you with assistance on the same.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team