[Resolved] Aircel — to change postpaid to prepaid | |||
I USE AIRCEL POSTPAID FROM 2003. NOW I WANT TO CHANGE MY CONNECTION TO PREPAID CONNECTION. BUT THE COMPANY NOT INTREST CO CHANGE PREPAID Was this information helpful? | |||
May 4, 2017 Complaint marked as Resolved Verified Support Apr 03, 2017 Aircel Customer Care's response Dear Customer(Souraj a s), Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs. Warm Regards, Aircel Social Media Team | |||
17 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.
We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in
Regards
Aircel Customer Service Team
i want to change in postpaid to prepaid
Hi,
I am using post paid past 5months now i want to add GPRS and Internet setting in my mobile. i called customer care last 6days but till now there is no activation done. so i plan to change post paid to prepaid hence psl advise the procedure urgently.
Karthi
[protected]
I am using post paid past 5months now i want to add GPRS and Internet setting in my mobile. i called customer care last 6days but till now there is no activation done. so i plan to change post paid to prepaid hence psl advise the procedure urgently.
Karthi
[protected]
i am using the post paid plan for the past 5years and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 2years even after a lot of complaints they are not responding so i am planning to change my plans to prepaid
my mobile no [protected]
my mobile no [protected]
i am using the post paid plan for the past 4months and above now facing a lot of problems in billing for eg iam not getting the bill for numbers for the total month even after lot of complents they are not responding so i am planning to change my plans to prepaid my mobile no [protected]
Hi,
I am using postpaid connection ([protected]s.sathish)with net also coverage problem many time i cant use my 3g facility so I want to change postpaid toto preprepaid I redreduredreduced my rent plzplz hehelpthe help
I am using postpaid connection ([protected]s.sathish)with net also coverage problem many time i cant use my 3g facility so I want to change postpaid toto preprepaid I redreduredreduced my rent plzplz hehelpthe help
Hi Guru Sathish,
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
WE ARE USING AIRCEL POST PAID NUMBERS OF [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].
WE HAVE TRIED TO CHANGE FROM AIRCEL TO AIRTEL.AND WE SENT REQUEST AND PORTABILITY FROM JANUARY 2015.
BUT AIRCEL NOT ALLOWED TO CHANGE, EVEN THOUGH WE PAID IN ADVANCE.
WHY AIRCEL DOING THIS COMPULSORY I DONT KNOW.LOCAL AGENT SAYS THAT WE HAVE WRITTEN TO AIRCEL, THAY ONLY DO THIS AND WE HAVE NO POWERS, JUST FORWARDING YOUR REQUEST.WE REMOVED OUR GROUP CUG ALSO.
WE SUFFERED A LOT AND TRYING TO CHANGE FOR PREPAID.THAT ALSO NOT YET DONE.
WE ARE NOW IN A CAGE OF AIRCEL.
PLS HELP US
WE HAVE TRIED TO CHANGE FROM AIRCEL TO AIRTEL.AND WE SENT REQUEST AND PORTABILITY FROM JANUARY 2015.
BUT AIRCEL NOT ALLOWED TO CHANGE, EVEN THOUGH WE PAID IN ADVANCE.
WHY AIRCEL DOING THIS COMPULSORY I DONT KNOW.LOCAL AGENT SAYS THAT WE HAVE WRITTEN TO AIRCEL, THAY ONLY DO THIS AND WE HAVE NO POWERS, JUST FORWARDING YOUR REQUEST.WE REMOVED OUR GROUP CUG ALSO.
WE SUFFERED A LOT AND TRYING TO CHANGE FOR PREPAID.THAT ALSO NOT YET DONE.
WE ARE NOW IN A CAGE OF AIRCEL.
PLS HELP US
I am using the post paid plan for the past 4 Months and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 4 months even after a lot of complaints they are not responding in our agent so i am planning to change my plans to prepaid
my mobile no [protected]
my mobile no [protected]
Aircel Customer Care's response, Mar 8, 2017
Verified Support
Dear Customer(Njaya),
We have forwarded your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We have forwarded your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Mar 16, 2017
Verified Support
I need to change my aircel no [protected] post paid to prepaid reason i leaving this station.
so please kindly help me
so please kindly help me
Aircel Customer Care's response, Mar 11, 2017
Verified Support
MY NAME IS RAJA
I need to change my aircel no [protected] as post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
I need to change my aircel no [protected] as post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
Aircel Customer Care's response, Apr 3, 2017
Verified Support
Dear Customer(Souraj a s),
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Warm Regards,
Aircel Social Media Team
I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
i am using [protected] as aircel post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
Aircel Customer Care's response, Apr 3, 2017
Verified Support
Dear Customer(Souraj a s),
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Warm Regards,
Aircel Social Media Team
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Warm Regards,
Aircel Social Media Team
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i am using [protected] as aircel post paid in past 10 month .In my company the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me