[Resolved]  Aircel — to change postpaid to prepaid

Address:Tamil Nadu

I USE AIRCEL POSTPAID FROM 2003. NOW I WANT TO CHANGE MY CONNECTION TO PREPAID CONNECTION. BUT THE COMPANY NOT INTREST CO CHANGE PREPAID
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May 4, 2017
Complaint marked as Resolved 
Verified Support
Apr 03, 2017
Aircel Customer Care's response
Dear Customer(Souraj a s),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 10 month .In my company the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
Dear Customer,

We regret the inconvenience caused.Kindly share your 10 digit Aircel no and its registered details(Name, Add) for us to be able to assist you better.

We assure you that we are committed towards resolving your concern. For any further assistance please write to us at [protected]@aircel.co.in


Regards
Aircel Customer Service Team
i want to change in postpaid to prepaid
Hi,

I am using post paid past 5months now i want to add GPRS and Internet setting in my mobile. i called customer care last 6days but till now there is no activation done. so i plan to change post paid to prepaid hence psl advise the procedure urgently.


Karthi
[protected]
i am using Aircel network
i am using the post paid plan for the past 5years and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 2years even after a lot of complaints they are not responding so i am planning to change my plans to prepaid
my mobile no [protected]
i am using the post paid plan for the past 4months and above now facing a lot of problems in billing for eg iam not getting the bill for numbers for the total month even after lot of complents they are not responding so i am planning to change my plans to prepaid my mobile no [protected]
I'm using postpaid past 2 years but there's no using for me bloody ****ing aircel connection
Hi,
I am using postpaid connection ([protected]s.sathish)with net also coverage problem many time i cant use my 3g facility so I want to change postpaid toto preprepaid I redreduredreduced my rent plzplz hehelpthe help
Hi Guru Sathish,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
WE ARE USING AIRCEL POST PAID NUMBERS OF [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].
WE HAVE TRIED TO CHANGE FROM AIRCEL TO AIRTEL.AND WE SENT REQUEST AND PORTABILITY FROM JANUARY 2015.
BUT AIRCEL NOT ALLOWED TO CHANGE, EVEN THOUGH WE PAID IN ADVANCE.
WHY AIRCEL DOING THIS COMPULSORY I DONT KNOW.LOCAL AGENT SAYS THAT WE HAVE WRITTEN TO AIRCEL, THAY ONLY DO THIS AND WE HAVE NO POWERS, JUST FORWARDING YOUR REQUEST.WE REMOVED OUR GROUP CUG ALSO.
WE SUFFERED A LOT AND TRYING TO CHANGE FOR PREPAID.THAT ALSO NOT YET DONE.
WE ARE NOW IN A CAGE OF AIRCEL.
PLS HELP US
I need to change my aircel no [protected] post paid to prepaid reason i leaving this station.
so please kindly help me

I am using the post paid plan for the past 4 Months and above now facing a lot of problems in billing for eg i am not getting the bill for numbers for the past 4 months even after a lot of complaints they are not responding in our agent so i am planning to change my plans to prepaid
my mobile no [protected]
Aircel Customer Care's response, Mar 8, 2017
Verified Support
Dear Customer(Njaya),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Mar 16, 2017
Verified Support
Dear Customer(Njaya),

We would like to inform you that as per your request your bill has been sent to your email ID selvanava@gmail.com. For Prepaid migration, you need to visit nearest Aircel showroom and submit the documents.

Warm Regards,
Aircel Social Media Team
I need to change my aircel no [protected] post paid to prepaid reason i leaving this station.
so please kindly help me
Aircel Customer Care's response, Mar 11, 2017
Verified Support
Dear Raviracerk,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team
MY NAME IS RAJA
I need to change my aircel no [protected] as post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
Aircel Customer Care's response, Apr 3, 2017
Verified Support
Dear Customer(Souraj a s),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team
I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 2 years .In my comapany the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me
Aircel Customer Care's response, Apr 3, 2017
Verified Support
Dear Customer(Souraj a s),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team
I need to change my aircel postpaid no to prepaid
i am using [protected] as aircel post paid in past 3 years .In my company the providing for me a postpaid sim, so i need to convert my postpaid no [protected] to prepaid no as my permanent no .
so please kindly help me

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