[Resolved]  Airtel 3G Data Card Customer Care — Worst Customer Experience

Address:

Bangalore, Karnataka

I have been using an Airtel 3G data card from last 1 year. Since I am not using it frequently after relocating to my hometown I gave a request for conversion of the same to Postpaid. After giving the request the customer relationship person (at Airtel Office, 100 feet Road, Indira Nagar, Bangalore) told that the same will take effect within 24 hours. Now it is already 7 days and still no information from the Airtel side.

From last 2 days I am having a really really hard time speaking to their customer service associates over phone. Each time after verification process they will give another customer care . Today believe me I have called more than 10 customer care numbers and no one was able to help me out with the status of the data card, whether it is converted to prepaid or not? and Also my data card is currently deactive.

I called up [protected], [protected], [protected], 121, 12134, [protected], [protected]. This is really a very bad customer service & I am seriously thinking of closing up my connection. Many of my friends had similar experience and I think if it is going like this Airtel is going to lose lot of customers.

My Airtel 3G data card number is : [protected]