[Resolved] Airtel — 50 Rs. deducted for a internet pack of 10 Rs | |||
Dear Sir, On 4th of March i activated an internet pack of 10 Rs. for one day. I used it on that day. There after i got message five days continuously that my balance is deducted by 10 rs. daily to amount total 50 Rs.(five days) on account of internet charges. I had activated it for one day and customer care never told me that i would be deducted daily 10 rs. for internet charges. This is clear cheating. I complaint customer care to stop the services immediately and return 50 Rs. for which i never requested services and never used them actually. They refused to do so and when i asked for call reference number on which they are denying to refund they refute to share this even. I feel cheated. Please do necessary action on this. My mobile number is: [protected] Thanks Munish Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Verified Support Mar 09, 2013 Airtel Customer Care's response Namaste Munish, This is to inform you that your concern listed on 08 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Munish, We would like to inform you that your concern listed 08 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 5 Comments | |||
Comments
AirTel — deduction of 50 rs
deduction of 50 rsi had not used airtel wap service though message come from AD54321 that 50 rs are succesfully deducted enjoy using m.igfun...
CUSTOMER CARE
I want to take with customer care executive but while call transfer to customer care executive, your executive cut the phone without listen me...
AirTel — deduction of extra charges daily
SirMy airtel prepaid connection [protected]
its observed ( dont know without knowledge how much got cheated) that since starting 1st november daily Rs 3 will be deducted from my prepaid balance & i am not able to contact customer care it is auto answering system & not connecting to CC executives.
request you to help & guide in this regards
With regards
Shashidhar shetty
[protected]
Airtel — Deducting amount daily in the name of various services
My Airtel no is [protected].Everyday some amount is deducted that a service is activated.And when i called to customer care they told that they will deactivate that and never it happens again.but in the next day same situation happens. From the past 15 days this happens.I have never seen such a poor service & never expect the cheating attitude.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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AirTel — deduction of amount 1 rs. daily
my no. is [protected]i receive a massage daily from 6461104 or 6461101(i don't know no. exactly) which was come from indiatimes services.
i called customer care daily but they not stop this services.
they say that we are stop your services but it doesn't happen
my nearby 40 rs amount is get deducted from[protected] to[protected].
then i go to airtel relationship centre again they are failed to do this.
please help me to get my balance
and also they block my 121(customer care number) calling.