[Resolved]  Airtel — over bill

I took a post paid connection from Airtel and was told that I will be charged only Rs:1/min for any STD call. Airtel never send me the bill.For two months they were charging me Rs: 2.40/min for an STD call. They are yet to clear the issue and keep on sending me notice from their lawyers.

Please help with and advice me what is to be done. My email address is [protected]@gmail.com.

Sir,
I had lost my cell phone yesterday while i was travelling in BTS bus
Intried to contact my number, but cell switched off
kindly guide me how to stop using that set
also please de link the services to this set with immediate effect
phone No is = [protected]

My Address :

B G Nagesh Kashya

5 34/35, Banashankari Prakash nilaya
4th Crosss, Uttarahalli Main Road
Gowdanapalya, Bangalore 71.
Karnataka State.

regards

nagesh kashyap

Dear Sir
Myself Nijam and I'm using airtel mobile prepaid.No [protected].last few months I'm facing bill problem.

2 months before whenever my 3G finished I switch it to 2G so my bill increased because of the conversion of 3G into 2G. After that your representative educated me that not to convert 3G to 2G.That is fine.

Last month after finish my 1gb 3G I have purchased 1gb 3G. Again I have faced same problem Even though I'm activated 3G as per your representative statement.After finish 3G activated 3G plan still same problem.

Current month i finished 1gb plan and after that i have activated 1gb smart byte for 300/- rupees. But before generating bill my un billed amount was 900/- in 14th of this month when I called your rep he is telling 300/- for 1gb and 600/-rupees for 69 Mb which i used in between activation..conversation ref no.[protected] & [protected].while this conversation your rep promised me that it will not raise beyond 900/- because the 600/- rupees data used in between activation(That is my monthly plan started 11th after finish my data(1GB --> activated 1Gb smart byte in 14th) 300/- for activation of 1Gb smart byte Now again after 4 days that is 18th of this month it is 1300/- rupees now I contacted your rep now he is telling I used 400 Mb conversation no.[protected]. Why it is raising and why your rep giving me false statements

For this month when my 1Gb finished I have activated 1Gb smart byte after that also problem...while talking to your customer care your rep telling that there is some problem they will check and call me but so far i have not received any call. If im wrong call me and clarify me...if you are in this situation will you pay above said amount without using it..?clarify me...refer my data usage measured by my device if you are telling that is not correct..at the same time think that there is not this much error...kindly clarify me...

Also conform me while first conversation your rep telling me that not to use "My airtel app" because there is some error on the application.Next conversation your rep telling that the application is correct. Tell me which one is correct. Will i use your app or not...?
Kindly check out my conversation between your customer care...If your clarification is right i will pay my amount otherwise i will pay the excess amount. But after that kindly take this mail as my de-activation mail of my number [protected]. Please do needful...Regarding this issue i have sent many mails no use...I requested for number cancellation but they are not ready to close...