[Resolved]  Airtel 57272 SMS — NUISANCE AND CHARGING FOR THE SAME

I HAD SUBMITTED TWICE COMPLIANT IN THE MONTH OF DECEMBER REGARDING THAT I AM RECEIVING SMS MESG FROM 57272 AND GETTING CHARGED FOR IT. THEN I HAD A REPRIEVE OF 3 WEEKS IN WHICH I DID NOT RECEIVE THE SMS

NOW AGAIN I AM RECEIVING SMS FROM 57272 AND PER SMS THEY ARE CHARGING.

I AM REQUESTING CONSUMERS TO NOTE THIS AND BE ALERT FOR SUCH TYPE OF MESSAGES AND IMMEDIATELY CHECK WHEN THEY RECEIVE SUCH SMS AND NOTE THAT THEY ARE BEING CHARGED FOR IT. I KNOW I AM NOT ALONE IN THIS.

THE AMOUNT CHARGED IS FOR DAILY AND IMAGINE THE MAGNITUDE IF ALL OF AIRTEL USERS ARE CHARGED. I THINK THEY ARE ENJOYING THE FRUIT AND SWEAT O[censored]S POOR USERS.

I IMMEDIATELY REQUEST THAT HENCEFORTH THAT I DO NOT RECEIVE SUCH SMS ONCE AGAIN ESPECIALLY NOT TO CHARGE. THIS IS REALLY FRUSTRATING

LATHA
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I am a TATA Docomo customer with Mumbai region. I am getting love messages from the same number.

Chintan
[protected]

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