[Resolved] Airtel — Account balance getting deducted | |||
Hi, From my prepaid account number money is getting deducted due to some value added services(VAS) activation. Problem here is i didnt activated any VAS by myself. It will be getting activated and when balance goes low we'll be knowing about this. If we ask our money they will be telling some stupid rules. In which of their rule its telling they can make their customer in trouble. I was travelling to an unknown place my balance was some wat around 20rupees. In between i saw lik balance is below one rupee.it is disgusting that in such situation airtel is playing such a dirty game with customer.this type of problem happen many times with me, even my frnds also suffered.If this is how airtel is making money then shame on them. Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Verified Support Feb 10, 2013 Airtel Customer Care's response Namaste (Rammya.Vivek), We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile...
Reply
please help me...why are you simply deducting the account balance from my mobile..just because of this im facing a lot many problems..please deactivate all those useless VAS messages which is of no use to me...i dont want any kind of VAS messages in my mobile... and my mobile number is [protected]..hope i expect something positive from your service.
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