Airtel — Activation Of Fusion Lounge-15

Address:Thiruvananthapuram, Kerala

I am a ported Customer From Aircel. [protected]
I have been renewed for fusion longue.The thing is i dint get the activation Message .
I called up CC in the evening today and I’m put through to an inexperienced young Man struggling to speak . Fine. Most of Airtel’s CC is of this type anyway. What pissed me off was that even though he had heard about Fusion Lounge, he had NO idea how it was activated, he wouldn’t agree he about that, and rushed me up into deactivating it. Throughout the call the rep blamed ME for the activation and said that it was entirely MY fault. I mean, WTF? Here I was having absolutely no idea what Fusion () Lounge is and he’s telling me I had activated it. After I strongly objected, he told me I must have activated it without my knowledge.
Hoping that they would deactivate it.Just now i again called them for the confirmation of the deactivation .
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I have recieved message that jokes service is activated on my airtel mobile no. [protected].

I have not subscribed to this service and my balance is getting deducted Re 1/day.

I want to file a case against Airtel for harrasing me.

Thanks
Man really fed up with this activation and all without our knowledge !

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