[Resolved] Airtel — AIRTEL DATA CARD allocated to other person in spite of ME. | |||
Sir, I had purchased a data card whose number is [protected] in month of novemeber,2012. I had submitted my company ID card and my PASSPORT Photocopy to the airtel employee for verification. Now i was using this datacard and submitting my till january,2013. after that i decided i will not be using it, so go to the AIRTEL center in Goregaon to cancel this datacard and to pay what ever in my account left. but there i got to know that this number is not alloted to me and some one other name as sanjay sampat and they will not cancel it as you are not sanjay sampat. Now what i was supposed to do. I mailed these AIRTEL helpline email id and contaced AIRTEL customer , both of which told me they will not cancel it and provide any information regarding it as you are not the customer. So i stopped using that SIM. Now i don't want these AIRTEL guys to come out to me and say that you have this much amount of money pending or now the sim is registered to your account or anything else whatever they gave reason. And i would suggest AIRTEL company to block this number. Thanking you Amit Deswal Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Verified Support Mar 01, 2013 Airtel Customer Care's response Namaste Mr.Deswal, This is to inform you that your concern listed on 28 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 01, 2013 Airtel Customer Care's response Namaste Mr.Deswal, This is to inform you that your concern listed 28 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Mr.Deswal, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
Add a Comment | |||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment