Airtel — airtel deducted twice rs 99 from my prepaid account | |||
sir, airtel has deducted amount of rs 99 twice from my account. Pl ask them to refund the amount. Was this information helpful? | |||
3 Comments | |||
Comments
AirTel — deduction of rs.99 from my prepaid account
i was surfing internet through my mobile phone no.[protected] at around 1330 hrs on 26 April 2011.Suddenly I received a message from the service provider that i have been charged Rs. 99/- for downloading Hungama Content game from Airtel. i knowingly did not download any game neither was i warned anything before charging this huge sum without my express concent. It seems that Airtel is hand in glove with these sites like hungama, to loot the subscribers. no express concent has been given by me to airtel to deduct my account for any other purpose other than my making calls through their network.
Namaste Mr.Dhawan,
This is to inform you that your concern listed on 06 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 06 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — DEDUCTION OF RS 99/ TWICE
On 17/11/09 I received 2 messages from no 54321 with the text " THANKS FOR DOWNLOADING INDO PAK CRICKET 2007 FROM AIRTEL.YOU HAVE BEEN CHARGED RS 99.BOLLYWOOD PICS. EVERYDAY-*321*555#" On 18TH I contacted at their helpline [protected] they promised me to resolve the dispute. On 19th morning I got a call from airtel representative he informed me that there was a mistake on their part and money will be refunded by 5 pm on 20/11/09 also give me the complaint no[protected],but no refund made to me .on 21/11/09 Icalled at no 121 and explained the whole story.I recd a message from 121 about my request giving me a request no [protected].On 22/11/09 again received a call from their representative and informed that the issue will be resolved by 24th of november..But no response from airtel till today.You are requested to look into the matter and help me in getting back my money My m no is [protected]