[Resolved] Airtel — Airtel deducting main account balance for unsubscribe services | |||
I Autorenewed sms pack worth Rs. 64 on my number [protected] but the cost of sms sent went on getting deducted from my main account balance. Customer care service people gave me a day later's date for the issue to get resolved, not only the issue was unresolved but calls stopped getting connected to customer care service so i tried calling Airtel customer care service from a new number '[protected]'. This call was also disconnected right in the middle of my discussion with the Airtel Customer care executive followed by which 45 Rs were deducted from this new number with a sms that 'Hello Tunes' have been subscribed and then again 15 Rs were deducted with a sms that 'Anar kali disco chali' hello tune has been subscribed. I had no such discussion ever with the customer care executive the call was all about the previous numbers issue and i guess they do record these calls but now Airtel people are not allowing both the number '[protected]' and '[protected]' to connect to customer care service. Kindly give me some solution for this. Regards, Surabhi. surabhi.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
"Jago Grahak Jago-AWARE & BEWARE OF AIRTEL "
You should port from Airtel to any other company of your choice. You can visit www.airtel.in & search nodal officer, contact him for you issue. You can also lodge a complaint to TRAI to get help from them also. Make a chain of awareness among your friends & relatives to save their money also from Airtel.
Airtel Mobile company is providing cheap & new schemes daily.
Do you know how is it doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company without your consent ?
Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by the mobile companies. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every month mercilessly. ( For proof I have images of his screen)
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' STOP' to 121
(HAVE YOU SENT)...OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial number of the service that you wish to 'STOP' "
1...
2...
3...
4...
5...
6...& so on
You can know from above message that how many VAS are applied on your mobile by the company. If you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START space 0 to 1909'
You will get a message to confirm
Reply 'YES'
If you think this information is helpful then please help others to save their money & send this information to your friends & relatives.
Have you saved your money ? How do you rank this information?
NORMAL - GOOD - VALUABLE !
PLEASE REPLY.
WAITING FOR YOUR REPLY..
Thanks & Regards
Ashok Chawla
www.narindraworld.com, mailid : [protected]@gmail.com
First Digital Photo Studio Of Kurukshetra
&
Communication Shoppe
You should port from Airtel to any other company of your choice. You can visit www.airtel.in & search nodal officer, contact him for you issue. You can also lodge a complaint to TRAI to get help from them also. Make a chain of awareness among your friends & relatives to save their money also from Airtel.
Airtel Mobile company is providing cheap & new schemes daily.
Do you know how is it doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number by mobile company without your consent ?
Airtel Mobile company is fixing/applying unwanted VAS on your mobiles & you may or may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get their mobile recharged. They have been complaining always about deductions by the mobile companies. Among all of these I found a customer (Age 70 Years) of Airtel on whose mobile Airtel Company has applied a record number of SIX VAS such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack, Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every month mercilessly. ( For proof I have images of his screen)
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' STOP' to 121
(HAVE YOU SENT)...OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial number of the service that you wish to 'STOP' "
1...
2...
3...
4...
5...
6...& so on
You can know from above message that how many VAS are applied on your mobile by the company. If you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START space 0 to 1909'
You will get a message to confirm
Reply 'YES'
If you think this information is helpful then please help others to save their money & send this information to your friends & relatives.
Have you saved your money ? How do you rank this information?
NORMAL - GOOD - VALUABLE !
PLEASE REPLY.
WAITING FOR YOUR REPLY..
Thanks & Regards
Ashok Chawla
www.narindraworld.com, mailid : [protected]@gmail.com
First Digital Photo Studio Of Kurukshetra
&
Communication Shoppe
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AirTel — Deducting Balance for unsubscribe Services
This is in regards to the balance deduction from my account by activating the unsubscribed services for Dance Club subscription and within every three days they are charging Rs.10 for the renewal of service till date they have deducted Rs.50-60 for an unsubscribed service.While calling on 198 they don't listen and block my Number ,So that I can't call further .They are also not allowing me to talk to their senior representatives.While sending message STOP to 121 ,I got the message that no services have been activated on your account ,then also the deduction continues for renewal of service.
While sending message for Number Portability PORT to 1900 still I have not received the 8-digit code.
Really these guys are troubling customers a lot,I will have to take some strict action against them.
Name:Ankit
Mob No. [protected]