[Resolved] Airtel — Airtel Digital TV Loot my amount | |||
I am using Air tel Digital TV for the last three months. I am really fed up with the Air tel Dish TV service. When I call the customer service he/she say 1 min sir &immediately cut off the off (What a service by Air tel Tamil Dish TV customer care) my Air tel Registered id is – [protected]. Last march I had 33.00 Rs balance. So I planned to recharge my account to watch IPL cricket match. I recharged for 200.00 Rs on[protected].during the time of recharge my TV switched on. Later I checked in my TV its saying that you have balance 33.00 Rs. I don’t know where the amount 200.00 Rs went to. Immediately I called the customer care guy form my registered phone he is repeating the same you have 33.00 Rs balance. I called them again from unregistered mobile phone. Customer car guys saying that u have 200.00 Rs balance. Now friends tell me how we can we believe this Air tel Dish TV? About Digital TV. I don’t know what is the resolution for my 233.00 Rs. Friends, If you have any solution. Please help me out in this. About Air tel Tamil Customer Care:- - Customer care is always bluffing. - Really so far I made more than 100 calls, no response from the Tamil air tel Digital TV customer care people. - Customer care people don’t know how to treat or how to behave with the customer. - Whenever I ask the complaint id for further assistance. They won’t give. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
R Sir
My Mob No.is [protected]. I have paid Rs222/-for recharge to retail dealer. But by mistake recharge was called for No.[protected] instead of Mob.No.[protected] in the first week of April 2008 and immediately retail dealer sent SMS for rectification and was assured that the money will be returned back after varification and to be contaced retail dealer in the last week of April 2008.Since than every week I am Contacting retail dealer but he is asking me to contakt next week and it is going on till today ei 12/05/08. Please look into the matter and keep the confidence of the customer.
Submitted for early redressal of complaint
My Mob No.is [protected]. I have paid Rs222/-for recharge to retail dealer. But by mistake recharge was called for No.[protected] instead of Mob.No.[protected] in the first week of April 2008 and immediately retail dealer sent SMS for rectification and was assured that the money will be returned back after varification and to be contaced retail dealer in the last week of April 2008.Since than every week I am Contacting retail dealer but he is asking me to contakt next week and it is going on till today ei 12/05/08. Please look into the matter and keep the confidence of the customer.
Submitted for early redressal of complaint
AirTel — looted by airtel
on 1.10.2008 i got a message from airtel that you have downloaded game fro airtellive and i got charged for rs.30/-.After complaning to airtel they did nothing and everytime says 2 more days.Again got a message from airtel that you have been charged for STARDUST PACK (which i did'nt applied)
and i got charged for s.10/- again LOOTED by airtel, when i called customer care center they said it has been you who has subcribe it .
AGAIN on 9.12.2008 i got a message if you make recharge of rs.96/- you get lifetime validity and 50/- rs talktime and 50 minutes airtel to airtel free and this was valid till 15.12.2008, I made RECHARGE ON 11.12.2008 I GOT RS.10 BALANCE AND VALIDITY TILL 25 DEC AND FROM 25 DEC MY PHONE IS IN GRACE PERIOD and till now i am complaning from 1ST of jan and no action has taken yet EVEN AFTER GOING TO AIRTEL SHOWROOM.
PLZ SIR, RESOLVE MY PROBLEM I WILL BE VERY GREATFUL TO YOU
.
MANAV MALHOTRA
[protected] ( THE COMPLAINT NUMBER)
ALTERNATE NUMBER [protected]
Airtel — excessive loot
I have been using an airtel mobile connection since the past 4 years.I started with a prepaid card but later i converted it into a post paid one.Earlier the bill used to be about Rs 300 to Rs 400.However, teh bill started to increase day by day in every next bill with a simmilar usage of my phone.10 days back, i enabled teh gprs and gps service on my connection.I was told that all i have to pay for teh gprs is 249 per month and Rs199 for a monthly subscription of GPS.However, today i received a message that my current unbilled amount is Rs 5600, which is just unbelievable as all my previous dues are paid.
I am highly annoyed by this kind of an open loot by this company since a ling period but i have stuck to this connection as i do not want to change my number.
I really want to take some serious action otherwise airtel will keep on looting people the same way.
Please help me on this.
Namaste (Dow),
This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 07 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (Dow),
Further to our discussion dated 07 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 07 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (Dow),
We would like to inform you that your concern listed 07 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 07 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — airtel-the open loot!!
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