Airtel — Airtel is the worst service provider

AirTel — the worse service provider

I have airtel prepaid connection [protected], they have barred my services because they require the documents. I don't know how many times they will take the document. If the document is misplace by them then why we are penalised by barrding our connections. the cust care is rubbish and hence i dont want more to use this connection. this service provider is a worst type i have come across. good for nothing only taking huge amt from people using it.

I know i wont receive any kind of help from this complaint board as they will not respond. they dont have the tendency to solve cust queries and run only for money. Really i am frustuated using this service and i had to pay a penalty for barding my services.


rubbish company and cust care executives are rubbish too.

worse company.

AirTel — Worst services of Airtel

Previously the worst service was regular only with the Airtel customer service, recently even the service is worst even in a big city like Chennai and you are located within a KM from their towers. The network loss is atleast once every 15 minutes even if the phone is immobile (placed at the same place). The customer service sends a SMS that the issue will be attended to within a specified time (even though their policy is 24 hours the sms bears a time frame of about 2 - 3 days), but no one bothers to even call back to check the status and the complaints are considered trash.

They are very particular about getting their money from the customers, even if there are 5 - 6 complaints pending open from the customer for a long time. The maximum you can do is disconnect the line and move to other services (even bsnl seems to be a better service compared to airtel).

Instead use MNP option, move over to another mobile service provider keeping your number. Simple. AIRTEL will NOT improve. YOU improve.

AirTel — Airtel is worst

namaskar sir mera nam dilip kumar hai mara aik number hai jo ki mere pita ji ke nam par hai vo number pichle 2 tin hafto se band hai maine kai bar shikayat bhi daraj karvai hai par koi sunvai nahi hui

mai ye complaint apne aik dost ke dawara kar wa raha hu ya to ap mera number chalo kijiye ya mujhe company badalne ka tarika bataiye kayo ki mera sara business usi par depend karta hai kirpya jaldi kuch kijiye

band hua number hai [protected] chabbi lal w/117/a 92 udhyog nagar watar tank no 2 piragadi.

ap mujhse is number par bar kar sakte hai [protected]

Namaste Vikram,

This is to inform you that your concern listed on 05 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Why are you not replying to my question?

What is the proof any bill was ever sent?

Vikram

From: vikram [mailto:[protected]@hotmail.com]
Sent: 06 May 2013 16:55
To: [protected]@in.airtel.com
Cc: '[protected]@hindustantimes.com'; '[protected]@timesofindia.com'
Subject: RE: [protected] / [protected] [|BAL|Qrc206051314053816357074|]

Can’t you read my mail?

NO BILL OF AMOUNT 649.87 WAS EVER SENT TO ME. SHOW PROOF IT WAS SENT !!

First show me proof bill was sent to me, then we will see about payment.

You have illegally barred services of [protected] for which NO AMOUNT IS DUE.

Vikram

From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: 06 May 2013 16:19
To: [protected]@hotmail.com
Subject: Re: [protected] / [protected] [|BAL|Qrc206051314053816357074|]

Namaste,

You wrote in on[protected], requesting to restart services for your airtel fixedline number [protected].

You have a due amount of Rs. 649.87/- in your existing airtel account 11248013 registered in the name of Vikram Puri. It was payable by[protected].

To restart services for your airtel fixedline numbers [protected], please make the payment of Rs. 649.87/- against the mentioned account number at the earliest.

Thank you so much for choosing to continue with airtel. We welcome your feedback.

Warm Regards,
Rajannagari
Customer Care executive
bharti airtel limited.

[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc: [protected]@timesofindia.com;[protected]@hindustantimes.com
Sent: 06/05/2013 02:36:37 PM
Subject: RE: [protected] / [protected] [|BAL|Qrc205051317053116335490|]

Dhanraj



The services of my airtel fixedline [protected] have been wrongly barred for
last 6 days. I have not received any bill of Rs 649.87 EVER for airtel
fixedline [protected] and you do not have any proof that bill was ever sent to
me.

On what basis were services of [protected] barred whose all bills are fully
paid. What will be the compensation for this wrongful barring of services?



Vikram



From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: 06 May 2013 13:03
To: [protected]@hotmail.com
Subject: Re: [protected] / [protected] [|BAL|Qrc205051317053116335490|]


Namaste,

You wrote in on[protected] regarding non-receipt of bill dated[protected],
[protected] and service restoration for your airtel fixed line number
[protected] and [protected].

We regret for the inconvenience caused to you.

We have registered your request for bill delivery. Your Reference number is
32380654. Please quote this in any future communication. We will update you on
the status by 13-MAY-2013 01:15 PM for your airtel fixed line number
[protected].

The current pending amount is Rs.649.87/- . Please do pay by immediate.

You have a due amount of Rs 649.87/- in your old airtel number [protected]
registered in the name of Vikram Puri.

To restart services for your airtel fixedline [protected], please make the
payment of Rs.649.87/- against the mentioned account number at the earliest.

Thank you so much for choosing to continue with airtel. We welcome your
feedback.

Warm Regards,
Dhanraj
Customer Care executive
bharti airtel limited.

Namaste Vikram,

We would like to inform you that your concern listed 05 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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I mohit chauhan was the user of Idea network my mobile no is [protected]. i have ported my no from idea to Airtel. Now idea have poted my no([protected] which is right now not in working) but after so many complaints at airtel i havn't got my airtel sim. i have gone to airtel store they have told me that we cant do anything complaint on customer care and when i called customer care they have told me go to airtel store. i am not able to understan what should i do as my no is not working. right now i am using [protected].