[Resolved]  Airtel — airtel ivr blocked.....internet problem

AirTel — trouble in internet connection

I am Manoj Kumar form Parsa Bazar(Patna) have a problem to not detect your internet service with my PC.If I connect sometimes whenever then within 3-4 minute my mobile automatically disconnected.
So, reply of my problem for easily connect.
mob.no. [protected]

BHARATI AIRTEL — Service Issues

Hi My name is Sagar Pawar a resident of Belgaum, Karnataka. I have an Airtel pre-paid connection and my cell no is [protected] . Of lately I am having serious issues with the service provided by Airtel I had activated the World Cup Cricket score pack which was being sent via number 33331 previously it was a monthly supscription and I was being charged on a monthly basis but now I am being charged for ever message i get from that service I tried calling customer care but I was not able to speak to any of the representatives even after being on hold for more than 30mins .I also get voice messages when I make a call that my balance is low even when I have balance of more that 25 Rs. That is pretty annoying as I have a one year subscription. Can any tell me how can I cancel the 33331 service ?

Hi
I think you may have to call to the Customer care executive to unsubscribe the alerts.

Otherwise please go thru the following link

"http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Prepaid/Services/Subscription+Services/"

to identify your subscription &
then type
To unsubscribe, SMS UNS <Service code> to 53333 eg. UNS News and to resume services SMS R <service code> to 53333.

Hope this information helps you.
Love & Light
O

Airtel — Problem in getting net access

i was using airtel internet for the last 1 year and for the past few months i m finding a delay of atleast 10 to 15 days every month to access the net.I file a complain in the customer care but it was good for nothing.My no. is [protected].I want to get it right otherwise i will file a consumer case against airtel.

Bharti Airtel Ltd. — Internet connection issue

To,

Bharti Airtel Ltd.
M.P. Nagar Zone-I
Bhopal (M.P.)


Subject: Internet connection Issue


Sir,

I wanted a connection of internet therefore I visited on your office on 11 April 09 and talk to Mr. Naresh Dabi(Sr.Officer-Sales/ Telemedia Services) he came my home and committed that your connection will done by 13 April 09 and he takes 600 Rs as installation Fee. I am regularly contacting him and every time he committed that I am on the way and your connection done by today EOD.and when we contacting him 20th April 09 he said that we are not able to give connection due to some technical difficulties when we told for solution he did not give proper answer and finally we told him for connection or refund our money he said that we refund your money.

So please give us connection or refund immediately




Regards,
Tarun Dey.

Bharti Airtel — Not able to Solve my problem and Not Discontinue my number

Dear Appellate officer / Nodal Officer / Customer care

This Is Piyush Gupta. My Airtel Number was 0 [protected].

As I have inform to you and customer care so many times in last 6 months.
I have mail approx 25 times to customer (121) and approx 10 times to Appellate officer / Nodal Officer. I have tried to his contacts numbers [protected] / [protected].

I start to give mail to customer care on December 24, 2008. That time my [protected] was working. My issue was, I was not able to make STD land line some numbers. I have given that numbers to customer (121) by phone or by mail.

I have clearly write on that mail please solve my issue or discontinue my number. They did not solve my issue or not close my airtel account


I have all mail as record and reference numbers as record, which I have sanded / received from airtel.


Here is the list of some reference numbers, which I have received from Airtel………….

[protected]
[protected]
20465641
20433384
20411994
20377080
20338526
20264764
20240503
[protected]


Now I am not using that Airtel number.
I want to clear my outstanding amount regarding number [protected]. But no buddy is replying. Every time I receive a reference number from customer care side and they said executive will give reply 48 hours or so.


I have not received any call from Airtel Side.

But on Saturday I received a call from unknown number he him self say mediator from Airtel and consumer. He was saying he is an Advocate. Ha was doing loose talk. If he was from Airtel side then please inform him do not do like that other wise I also can take some action against him as well as against Airtel. Because I have informed so many time to Airtel regarding my outstanding balance. He is a third party recovery agent, Airtel hire him for recovery.

How would I know, he is right fellow or not. And why I give that much of amount. I will give my actual bill what ever is outstanding…

I am again requesting to customer care officer / Applate officer / Nodal Officer please pay attention in my case and take some action regarding the same. I want to clear my account As Soon As Possible.



Thanx
Piyush Gupta
0 [protected]

Airtel — Internet and Phone Does not work

I am suffering with the pathatic customer care service of Airtel.

My phone and broadband have not been working for many days and I lodged a formal complaint 5 days back. After multiple reminders and calls they made my phone working but not the internet. After my continuous followup and new complaints, I only hear that it will be done soon. But no one cares in their customer care. They keep giving new numbers to call and speak with those people as if I am on their payroll to handle all these logistics.

I have suffered major embarrasement as I could not use internet for couple of meetings with my clients. This results in my loss of my productivity and also adds to so much of frustration. I would request an action against such irresponsible companies for lack of their service quality.

Moreover, as per law if the phone or internet is not working for more than 3 days, I should be paying them the rental. I received a new bill today. How do I refuse? I fear they will create more problems if I refuse to pay.

when i start using internet then the airtel officer says that you have plan of 499 but give features of 599 now they give us 599 and also the bill comes 599 if they don't do it 499 oterwise i wil case in court.

when i start using internet then the airtel officer says that you have plan of 499 but give features of 599 now they give us 599 and also the bill comes 599 if they don't do it 499 oterwise i wil case in court.

Airtel — activate services and net problem

am getting an awful response from airtel. they have activated some services from airtel live on their own and i keep on losing money.some services automatically activated on me connection...and money deducted..kindly solve my problem as soon as possible..deactivate those unwanted services...
my no. is [protected].my frenzo chat also not working from many days.i using frenzo chat from about 1 yr..but due to network problem m not able to chat on frenzo..kindly solve my problems..thanking u.

airtel ltd — UNSUBSCRIPTION SERVICE

RESPECTED SIR /MADAM
PLEASE UNSUBSCRIBER THIS GAME SERVICE

THANKS AND REGADS

[protected]

Airtel — if we call customer care that gives an error message

dear sir,

if we call customer care that gives an error message like this
my airtel no is [protected]. & my name is gobiraja.s
pls help me to call the customer care as soon as possible

Residence — DEACTIVATE MY IVR

Dear Sir/Madam

I have changed my landline number to [protected] and if i call my old number [protected] it says that my number has changed. So kindly pls de-activate this IVR.

Thanking You

L.SUBRAMANIAN

o, .k..

Airtel — Connection not available error while connecting to the internet

Hello,
I have my existing Airtel Prepaid connection since 2004 and was working fine till 6 months back.I am getting very strange type of problems
1. I cant do SMS from my existing SIM even after changing SIM and mobile handset altogether.
2. I recently brought a new NOKIA C6 to use internet connection.But even after making all the correct settings everytime I am receiving the error as "Connection not available".
If I use other SIM of different service providers it works well.

I lodged a complaint# [protected] on customer care but didnt got any response.

Please do the needful.

Thanking you
Amish

Hi, I am Surajit. I have a problem with my internet( Airtel) connection. when i connect my handset with my PC, PC taskbar show the connectivity( speed 7.2 mbps). But internet explorer cab not display the webpage. Pls help...
My cont No:[protected]
E-mail: [protected]@yahoo.com

Airtel — internet not working from last 5 days

Hi,

This is to inform you that internet is not working from last five day when i am calling to Technician he is asking for money and on daily basis they are saying that today they will fix my problem but still noething has happents.Is there any one who cna assist me on this

Airtel — Internet connectivity problem in our circle

Dear sir/madam,
I m a prepaid user of airtel, my no. is [protected]. Again i am comlanig that in our circle from 4 days internet is not working. I called customer care to solved it, but nothing happen. This type of problem i and my friends and relatives are facing from two months i made several complain to custoer care but nothing happen. I recharge my account 148, i think i m wasting money and time. i'm feed up of this service, please provide better service, else there are many mobile service provider give cheaper internet pack and excellent service.
Thanks.
Md.Iftekhar Alam
Gogri, Khagaria, Bihar

Airtel — MOBILE INTERNET PROBLEM

My self RAJKUMR JAIN my mobile no [protected]
I have AIRTEL GPRS packege activated in my mobile & I still have approx 300 MB of gprs balence with a validity till 19th march.
however when I tried to use mobil internet the money is getting deducted from mobile main balance(APPROX RS 100) and not from GPRS balance.
I talked with at least 5 costumer care persons and none of them resolved my problem. 2 of them have disconnected my call without listening the problem. I am still facing the problem & I hope u will be help me & take serious action against AIRTEL


THANKS & REGARDS
RAJKUMAR JAIN
MO NO-[protected]
DATE 11/03/2012

Bharti Airtel — Internet not working

I had Internet broadband connection. From February first week my Internet stopped working. So I went and registered a complaint with the Airtel outlet about the issue. The complaint was registered on February 14th and I clearly mentioned in my complaint that my internet was not working from last 5-6 days. They told me that someone from the Airtel office will come and rectify the problem. But the problem was never resolved. After repeatedly calling them up and going to their outlet for resolving the issue, I finally cancelled the connection on 24th of February. The executives working in the airtel outlet told me that I will get rebate for the month as I never used the internet facility from Airtel. But now after cancellation the collection department from airtel is repeatedly calling me for paying the due amount for the February. Even after explaining them the situation and that I was told that I will get rebate for the month I am still getting those calls. Moreover they also try to intimidate me sometimes by using abusive language. This is really not acceptable from a company of Airtel's stature.