[Resolved]  Airtel — Airtel MNP request not done

Address:Ratnagiri, Maharashtra

Dear Concern,

I am using Airtel Prepaid Connection +91-[protected]. I filled up MNP form to port to Tata Docomo on 27th November 2012 along with my documents. I got SMS from Tata Docomo that Porting request registered successfully and request no is 9882479. Since then I am getting calls from Airtel for some offers in which I am not interested and still want to port out. But still my number is not ported to Tata Docomo. I am unable to connect to Customer Care Service of Airtel as well as Nodal Officer. I sent email to Nodal Officer regarding same but didn't get any reply. Last time I ported from Tata Docomo to Airtel and it was done within 4 days. Now it has been more than 7 days but still my number is not ported. I want my number to be ported out as early as possible else I have few Airtel postpaid connections in my family I will also port all these connections as well.


thanks and regards,

Rahul Chitale
+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hello,
My porting request is still in process. I was told that my number will be ported within 7 working days. Now already its been more than 7 days and still its under process. Last time I had ported the same number from Tata Docomo to Airtel and it was ported within 4 days. I want to know the problems arise in the process as I am not able to connect to Customer Care through 121 and 198 lines. I contacted Tata Docomo Customer Care and they are saying it is under process every time. How can I know the status of my porting request. If my porting request is rejected by Airtel, it will be a big mistake of Airtel. I want my number to be ported to Tata Docomo as early as possible.


thanks and regards,
Rahul Chitale
+91-[protected]
Hello Rahul Chitale,
You don't know Airtel is a big cheater telecom company. I guarantee your Port request will be rejected by Airtel. Haven't you read there are so many complaints for same issue. Some people are saying there Port out requests are rejected 5 times by Airtel. This is your 1st time. It was your big mistake to port in Airtel then why your are blaming Airtel for your mistake. U know they are cheaters and thay are just doing their duty. Anyways hope Airtel accepts your port out request. By the way please do update what happens whether you successfully port to Tata Docomo or your Port request is rejected by Airtel.

With Best regards,

Rony Decosta
dear Airtel,

I have requested to Port from Airtel to Tata Docomo on 27th November 2012. Now after 15 days still my number is not ported. From 4th December 2012 onwards, I am unable to contact Customer Care Executives to know the status. I tried to call on 121, 198 lines. I tried to call on MNP helpline on [protected] but again my call was not connected to Customer Care. Today I contacted to Tata Docomo Customer Care and they told me that I need to verify my number to port for the same I need to contact 59059 or 121. Again the same, I am unable to connect to both these numbers. The main thing is that When I E-mailed this issue to Nodal team, they are claiming that calls to 121 and 198 are never rejected while I am unable to contact since 4th December 2012. Its amazing harassment to customers by you guys. What do you expect from customers by offering such awe full service ? If my number doesn't get ported to Tata Docomo, I will simply stop using this awe full service. I will better buy a new connection from Tata Docomo. But I can't afford to change my number thats my problem. I expect my number will be ported to Tata Docomo as early as possible. Last time the same number I ported from Tata Docomo to Airtel and it was done just in 4 days. I don't wish to use such a disgusting service and want my number to be ported soon.

thanks and regards,

Rahul Chitale
+91-[protected]

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