[Resolved] Airtel — Airtel Outlet Hydernagar | |||
Dear Sir, On Saturday[protected] I went to my nearest Airtel Outlet, Mahalakshmi Towers, Dr. Atmaram Estate, Hyderabad, Hydernagar for prepaid card. I submitted the documents which they have requested and they gave false promise and fooled me saying that they will activate my number within 3 days. But To my surprise they did not activated till now. Airtel also should think before giving franchise to such inefficeing people. I immediately whent to Aircel where they have completed and activated within 20 minutes of request. Because of Airtel I have lost 4 precious days waiting for my connection. REgards Balaji Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Feb 20, 2013 Airtel Customer Care's response Namaste Balaji, This is to inform you that your concern listed on 19 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com We assure you that we are committed to resolving the issue to your satisfaction Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 24, 2013 Airtel Customer Care's response Namaste Balaji, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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I have also faced same issue, yesterday Aug 14th i went to Hydernagar Airtel Store named Mahalakshmi for micro SIM (to insert into iPhone), instead of cutting old SIM he has given me new SIM (SIM replacement) charged 50/- and mentioned my new SIM will be activated within 2 hrs.
They have deactivated my old SIM within one hour and i have been waiting for activate new SIM since last 24 hrs, but no luck. i have called to customer care 121 and 198. they were telling since it is a postpaid connection they can not help and they have given another number to call[protected] we need to dail this number only from postpaid connection, how can i call from post pain connection already they have deactivated my old SIM
This is worst experience i have ever faced from Airtel, i dont know why these Airtel guys are giving such false commitment to customers, i have wated one day without SIM either old or new. if i go to direct iphone store they would have cut the SIM and give it to me within 10 mins,
I will never take any connections related to Airtel such worst customer service they are having.
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