[Resolved]  Airtel — AIRTEL PREPAID TO POST PAID CONVERSION

Address:

Bangalore, Karnataka

Sir,
On telephonic canvasing from one of Airtel agents/dealers, I have agreed to convert my prepaid connection to post paid mobile No [protected]. One rep came to my office on 08 Nov 12 and collected required application form/ID proof/address proof and a sum of Rs 300. I got an sms
stating verification of my address. One person came and verified my address on 10 nov 12. Since there was no further info I had visited three airtel custome certres in Indiranager and Ulsoor area who had expressed inability to solve my problem. On regular approach to all available complaint procedures i got an sms saying the conversion has started and will be activated within 4 hrs and I should insert the new sim at 1710 hrs on 23 Nov 12. SO FAR NOTHING HAPPENED.I was forced to approach the nodal officer on 26 Nov. Complaint No CPTP[protected] registered.Neither the nodal officer or appellete authority had solved the problem till date apart from autoreply and asking me all details again and again.My email id is [protected]@rediffmail.com

Application No 665273
Accounts Manager : MAHENDRA
Dealer : VANDANA COMMUNICATIONS
CODE ; 19766
DATE ; 08 NOV 12