[Resolved]  Airtel — Airtel suddenly deducted Rs 99 from my credit for 'video value pack' without my permission.

Airtel Prepaid Connection — Unnecessarily deducting Rs.99

Airtel prepaid service deducting rs.99.when we ask they say you have downloaded game.which is not true at all.due to their network problem we are facing a lot of problems.

hi sir i m getting the same problem they r also deduct my 99rs and say i m download a game

Airtel — Account balance made zero suddenly

I recharged my account([protected]) for Rs. 110 last week and I also received Rs. 93 credited to my account. But suddenly two days back the entire amount credited is taken back.
When I called up the customer care, they say that no such deduction is shown in their server and the answer was not satisfactory.
Even the dealer in not ready to take the responsibility.

Airtel — Charges of Rs. 99/-

Dear Manager,

I am a practicing Chartered Accountant in Chennai. I am using Airtel postpaid connection vide mobile number [protected] for the past 4 years. When i was received my past bill, realy i was shocked in my bill they have charged Rs. 99/- towards some domnload charges. I am using my phone only calling purpose only. I never goes for downloading and all. When i was called for the customer care of the esteemed company, i was answered that they cant do anything in regards. I would like you to inquire about it.

Airtel — without permission authomatically deducted charge

sms received from airtel - 543216 at 16.22:39 on 17.09.09
next sms received in next minutes for deducting the cost rs.30 with out any confirmation

Bharti Airtel — About extra charges without any downloading

Hi myself nirav gajre i am working as a research fello at navsari agriculture university i have airtel cug card but i have found much more difficulties with this connection they are charges uneven without any downloading i have got the msg that u have been charged rs 99 for downloading wet and hot model what the hell is this now everyday i have got stardust msg they are charged rs 30 for that. When i call to custmer care they are not give a proper answer now i dont know what to do with this i am going to dessconnect this service if there is no proper service.

AirTel — suddenly messages stop receiving

from the past two years i am using my today services,but past 3 months iam stopped recieving messages. I dont know why. Please kindly start send the messages to my number.

Airtel — BALANCE AMOUNT DEBITED AFTER RECEIVED THE MESSAGE

Dear Sir,

My Prepaid mobile no.[protected] has got the message from airtel gclub.in sender no.54321 on dated 24/05/2010 when i press the button of that message it is automatically linked with thier website and download started and Rs.40 deducted from my account.

How they make fool to customer.Kindly help me what i have to do.

Airtel — rupees deducted 99

sir. My name is pawan i don't any game download but 99 rupees deducted. I receive 1 sms 'hanks for downloading PlayboyPoolParty from Airtel. You have been charged Rs 99. latest games http://gclub.in browsing @ 30p/20kb'but game is not download. please refund 99 rupees. my mobile number is [protected]

refund 99 rupees mo number [protected]

AirTel — regarding download service without my permission

sir,
Some service and application are applied while i do'nt reqest them.automatically activated.i had been charged many times.
This time i had been charged 40 rs. For downloading game but i never download this application from airtel live.even then i never open airtel live.there are many free site like ovi through which i can download.i complain many time to customer care but they are unable to solve
I still suffer from this problem.
I paid 69 rs. From my balance between these 10 day.
This is not 1st time,i suffer many time.

Bharti Airtel — Deduction of Rs 11

Dear Sir/ Madam,

I have been using airtel from last 3 years, but now almost every week I found without doing anything LKD alert and jokes has been activated , when I called customer care they didi not reply. Two days before from my account Rs-11 had been deducted for that , So I request you to return the Rs-11, and do not do it again , otherwise I have to apply for mobile portability..

Thanking You

Shirsendu Roy
mob-no-[protected]

My airtel prepaid number is [protected]. Airtel sent me the following sms without me having suscribed for any game club affiliated with airtel. Message read :-Thanks for downloading Hungama Content Game from Airtel. You have been charged Rs 99. latest games http://gclub.in browsing @ 30p/20kb

Airtel — Applied Download charges without any Download

Hi,
I have been charged Rs.10 for downloading some game from http://gclub.in. But Actually, i didn't initiate any download and even didn't receive downloaded files in my mobile. This is the third time I am receiving this message. I used call the customer care and they refunded for second and third time. But What about the call charges for the customer care. I have been charged (around) Rs.15 for customer care call charges. Also while speaking, if they dont know what to do, they simply disconnecting the call. Is this the way they treat customers??? Really frustrated with the service.
Kindly take some action.

Namaste ([protected]),

This is to inform you that your concern listed on 08 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste ([protected]),

We would like to inform you that your concern listed 08 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I have been also facing such problem since 20th May 2013. It happened around 11 times. I have lodged many complaints to the customer care.
Reference no: CBDWP[protected]
CBDWP[protected]
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CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]

Hi,

My Airtel Number is +91 [protected]. Yesterday night at around 12. I got a message saying "Thanks for downloading Airtel Video Value Pack_Rs99 from Airtel. You have been charged Rs70." I have not downloaded any such pack. And I want to get the refund of the charged amount ASAP.

I have also lauched a complaint in airtel presence with reference number PR[protected]. And there has been no response to it so far.

I am Dr. K.Mothilal with airtel number [protected]on 19th june around 11:30 pm i received a message from airtel saying "thanks for downloading video value pack from airtel you have been charged rs 99. On the contrary i never authorized any such download. Moreover when i checked my balance immediately after receiving this message i noticed to my shock that rs 99 had been deducted from my balance.this is annoying and outrageous to say the least. I request airtel to make a look in to this and make amends by the amount of rs .99 as soon as possible i will be waiting for the response.

I am Dr mothilal with aitel prepaid no [protected]. Complained regarding unnecessary activation of airtel value pack and deduction of Rs 99. on 19 june 2013 at around 11:30 pm and same i have kept a complaint in consumer complaints and still there is no response from airtel people is it not deceiving of airtel customers.