[Resolved]  Airtel — [protected] balance deducted Rs. 70 show the reason

Dear sir/mam,

This is not the first time. I must be habitual

This is the message: Sender Airtel AD-54321
"Thanks for downloading Java Game from Airtel. You have been charged Rs 70. Latest games http://gclub.in browsing @ 10p/10kb"


I am Massarrat Abbas s/o syed shamim Abbas r/o 52A/8A Abbas Colony, Dariyabad, Allahabad. U.P.
My cell number is Prepaid and Number is [protected] which is transfered from Vodaphone. This is third month and now Airtel has started their cut through policy to deduct balance from the customer account.
I am using GPRS for a month Rs. 98 which is valid till 31-August-2011.
today i have download some Application from OVI Nokia, and you must know this is free for nokia hand set user. From OVI nokia hand set user can download many Application without any charges only net charges will be aplicable if customer have already GPRS facilicity, it will be free of cost.
Then today why Airtel have commited this fraud and illegally deduted Rs. 70 from my prepaid.
this is not the first time before i was the user of Airtel and my Last cell num, ber was [protected], the same matter was in this case and when i have log complain your customer care executive was not ready to entertain my complain, when he ready to listen he said you have downloaded CRiket game.
i said when and where i have to go to check my NOKIA e63in your office or your executive will come in my place, and remember on thing in this cell phone download Accelator is already installed and this software take record of evey downloading and there is no any file.
finally Airtel had return my money, but i was very exhaust with Airtel and this number i have been close.
Kindly investigate it and return my money because i already have forward this mail to my Advocate.
Please do the needull.


Regrds,
Massarrat Abbas
[protected]