Airtel — Amount deducted but Internet pack(data) not received

Address:Karnataka

Respected Sir/Ma'am,
I tried to recharge online my airtel no. [protected] on 02/08/2013 at 1:10 pm with Rs.148 from airtel website through SBI online banking for internet pack(500MB on 3G + 500 MB on 2G ). It showed recharge successful on airtel website (txn ID[protected] but i didnot recieve the internet data. I called custoner care, they didnot solve my problem.. Kindly see to that my amount is returned or my number recharged.
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Namaste Krupesh,

This is to inform you that your concern listed on 04 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Rupesh,

We would like to inform you that your concern listed 04 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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