[Resolved] Airtel And Vodafone Prepaid Mobile Service — Unauthorised balance deduction | |||
I have purchase Gfive G9900i mobile on 20 june 2011. First i insert airtel prepaid card mobile no. [protected] and start to use. I receive sms - Thankyou for your registration from 58558 on 25.06.2011 01.24 AM and 25.06.2011 01.59 PM without sending any request and balance deducted Rs 3 per sms. At present my balance is Rs 0. Then i stop using this Airtel prepaid card and start using Vodafone prepaid card mobile no. [protected] but i receive again sms - Thank you for your registration from 58558 on 03.07.2011 03.41 PM without sendig or using any request and balnce drducted Rs. 3 again. Balance deducted from my both prepaid card must be credited to my above mentioned card as early as possibe and shoud not deduct balance in future. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
My friends are also facing same type of problems
This complaint is for my mobile number [protected]
Rs 15/- was deducted for Star talk without my concent, this is not acceptable because same was never requested, I tried to call customer care on 111 and report the same but not able to find complaint coloumn.
Please look into this, i received reactivation on 23rd March 2011 12:45 PM, Please deactivate and refund Rs 15/-
This is a serious issues, for charging money from prepaid funds without proper authorisation and should be looked into seriously
Rs 15/- was deducted for Star talk without my concent, this is not acceptable because same was never requested, I tried to call customer care on 111 and report the same but not able to find complaint coloumn.
Please look into this, i received reactivation on 23rd March 2011 12:45 PM, Please deactivate and refund Rs 15/-
This is a serious issues, for charging money from prepaid funds without proper authorisation and should be looked into seriously
Service was taken off but money was never credited back, and this happened twice
so 30 inr deducted without authorization..
so 30 inr deducted without authorization..
Vodafone — unauthorised balance deduction
vodafone has been deducting 11 rupees per week from my account in the name of a sms service.their ussd number shows that no such sms service is activated on my number.
when i call to their customer care they wont listen and disconnect my call.
they have deducted around 50-60 ruppees. when i initially reported about the problem they said i will be refunded but instead they deducted more of my money.
please help..
balance is deducted frm my acct in name of bc11 service.
till today, your customer care says it is activated but its not. when i argue, they disconnect.
Now today i received a mail saying it is deactivated from 18/4.
you guys are sounding lyk complete fools and are making me impatient by such inappropriate behavior. i'll surely sue for fraud.
till today, your customer care says it is activated but its not. when i argue, they disconnect.
Now today i received a mail saying it is deactivated from 18/4.
you guys are sounding lyk complete fools and are making me impatient by such inappropriate behavior. i'll surely sue for fraud.
I have the same problem like Mr Bhavsar hasmukh my balance has been deducted is rs 3 without sending any sms, i just receive an sms written thank you for your registration have a airtel connection my mobile no is [protected] my name is Subanta Mahato my handset is g five d70 my present balance is Rs6.47
Sir/Madam
I have a Vodafone number +[protected]. I extremely regret to choose the service of Vodafone. Vodafone deduct my balance for the amount of Rs. 30/- on 27.12.2011 for Vodafone Voice Chat Service, Rs. 1/- per day for Vodafone Movie Masala VF Alerts since 29.12.2011 and Rs. 30/- on 02.01.2012 for Vodafone Masti Humour SMS Alerts, which are not requested by me. When calling to customer care, executive says that we are not able to refund your amount. I request you to expedite this erroneous deduction.
Please do the needful at your earliest and oblige.
Hoping kind co-operation from you.
Thanking you.
Vikas Kumar Aggarwal
I have a Vodafone number +[protected]. I extremely regret to choose the service of Vodafone. Vodafone deduct my balance for the amount of Rs. 30/- on 27.12.2011 for Vodafone Voice Chat Service, Rs. 1/- per day for Vodafone Movie Masala VF Alerts since 29.12.2011 and Rs. 30/- on 02.01.2012 for Vodafone Masti Humour SMS Alerts, which are not requested by me. When calling to customer care, executive says that we are not able to refund your amount. I request you to expedite this erroneous deduction.
Please do the needful at your earliest and oblige.
Hoping kind co-operation from you.
Thanking you.
Vikas Kumar Aggarwal
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Vodafone Prepaid — balance deduction for unauthorised subscription
I AM ASHOK YADAV CUSTOMER OF YOUR COMPANY. I AM FACING PROBLEM DUE TO UNAUTHORISED CHARGES DEDUCT FROM MY BALANCE (AUTO MATIC SUBSCRIPTION OF MUSIC JONTION ) BUT CUSTOMER CARE ARE NOT VALID MY COMPLAINTSO I REQUIST TO YOU PLEASE CHECK & HELP TO REFUND MY DEDUCTED AMOUNT
THANKS
ASHOK YADAV
MB NO. [protected]
ALTERNATIVE MB. NO. [protected]
EMAIL- saha.[protected]@dcmtextiles.com