[Resolved]  Airtel — Bad Service,Unnecessary Balance reduction and troubling MNP

Address:

Bihar

Hi,
I am kanhaiya sharma from Gaya in Bihar. This is to take your kind notice towards the problem I am facing. I want to file an complain against Airtel mobile service provider.I am using Airtel services and my number is [protected]. I was suffering with bad services and unnecessary balance cut from my prepaid connection. Whenever I tried to talk to customer care, got always harsh n unsatisfactory response.Then I requested to port my no to Aircel mobile service provider. My 1st request was registered on 29th of March. After that Airtel people called me and insist me not to port the number by offering the cheapest call rate for life time without any extra charges.But I refused to do so and asked them to port my no ASAP.They told me that it is in process and within 72 hours it will be done. But It's been long time.After that i requested twice again. Second on 4th april and 3rd on 13th april.But now they are not even responding. When I call they do not show much interest and say that talk to Aircel people. I talked in to Aircel they said that they are waiting from Airtel to portation of my no to Aircel network. Sir/Madam I am a Business man(Legal Contractor). Due to this Behavior of Airtel I am completely disconnected from my business network and suffered with huge loss in my business by loosing so many tender issued by Bihar Government.

Sir/Madam, I request you to consider my problem and to take appropriate action.

Thank You;
Kanhaiya sharma