[Resolved]  Airtel — Balance deduction from main balance inspite of data pack being activated

Address: Delhi

On 5th of May , I evening i used internet and my balance was Rs 124 and after sometime i noticed that instead of deduction from 3G internet pack , the deduction was from main balance which in itself is wrong.. in this way 76 Rs got deducted , then i registered a complaint on customer care .Even after filing complaint 7 more rupees were deducted for the internet usage from the main balance.. So , in total a deduction of Rs 83 was made to my main balance.... Now , I just want my Rs 83 to be refunded back.

My service provider is Bharti Airtel Limited.
Prepaid Mobile No. [protected]
Kindly see to the matter as it is causing lots of inconvenience to me.
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Aug 13, 2020
Complaint marked as Resolved 
 
21 Comments

Comments

Hello Airtel,

Even for my number[protected] balance is deducted from main balance though I have data pack. This is happening from last 2 months.

Please do the needful ASAP as I need internet badly on my phone.

Also, if there is anything I could do to prevent this, do let me know.

Regards,
Leela Kumar

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