[Resolved]  Airtel — BALANCE DISPUTE

Airtel — BALANCE DISPUTING

Dear Sir,
My Airtel mobile number is [protected], yestarday i have done 250/-(trans id:[protected]) recharge but no balance are showing in my main a/c so i enquery your call center they told me this is a "money offer" recharge but my mobile number is not registered in "money offer" scheme so why the recharge balance transfer to 3g scheme? and also i inform you that my mobile device not supported 3g internet and i dont wants use any 3g connection so please send balance in my mobile number [protected] againts this recharge 250/-(trans id:[protected]).

My Recharge details are:

Recharge Amount: 250/-

transid:[protected]

Regards,
Subhas Das
[protected] / [protected]

Namaste Mr.Das,

This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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