[Resolved] Airtel — Mobile Coverage Issue | |||
We are facing coverage problem for Airtel mobile Phone in my area .This area very much within city limts and i have logged complaint with Airtel 20 days back with complaint number 33944098.But even after so many follow ups,no resolution given bu Airtel.I called customer care several time but no luck on resolution.I think as per TRAI regulation all mobile provider should provide coverage across india. My Address is. Flat No 207, I J Acacia 17/3 Basavanapura, Mount View layout Near SEA College K . R . Puram Bangalore -49 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
We are also facing the same issue and all i have got is crap from airtel, i dint see any respite coming to us for atleast a month or 2. I am staying in TC palaya, KR Puram and have absolutely 0 signal in my apartment. My mobile is like a landline permanently placed in the balcony to get signal..
Reply
I have also raised a complaint without any help.. I am searching for their CEO's email id to mail him and put a formal complaint to him.. I WUD LOVE TO DISCONNECT THE CONNECTION BUT I HAVE BEEN USING THIS NUMBER SINCE MAY 2006 AND PRIOR TO THAT HAVE BEEN A AIRTEL CUSTOMER.. EARLIER SERVICE WAS GOOD BUT PROBABLY WITH INCREASE IN USER BASE THEY HAVE STARTED GIVING A DAMM TO CUSTOMER..
Airtel GSM Complaints - No Signal in my Apartment, COMPLAINT N0:33981024
TC PALAYA, KR PURAM
Airtel GSM Complaints - No Signal in my Apartment, COMPLAINT N0:33981024
TC PALAYA, KR PURAM
Hi Ranga,
WHAT HAS BEEN RESOLVED ?? THE NETWORK ISSUE IS STILL PERSISTING, WHAT I FEEL YOU HAVE RESOLVED IS THAT YOU HAVE WAITED OUT 3 MONTHS WAITING FOR YOUR RESOLUTION. YOU & AIRTEL HAS BEEN SUCCESSFUL IS MAKING A FOOL O[censored]S..
THERE IS STILL NO SIGNAL IN MY HOUSE NOR MY APT..
COMPLAINT N0:33981024 IS NOT RESOLVED
ATLEAST HAVE THE COURTSY TO CHECK WITH YOUR CUSTOMERS ABOUT ISSUE RESOLUTION BEFORE CLOSING THEIR TICKET..
WHAT HAS BEEN RESOLVED ?? THE NETWORK ISSUE IS STILL PERSISTING, WHAT I FEEL YOU HAVE RESOLVED IS THAT YOU HAVE WAITED OUT 3 MONTHS WAITING FOR YOUR RESOLUTION. YOU & AIRTEL HAS BEEN SUCCESSFUL IS MAKING A FOOL O[censored]S..
THERE IS STILL NO SIGNAL IN MY HOUSE NOR MY APT..
COMPLAINT N0:33981024 IS NOT RESOLVED
ATLEAST HAVE THE COURTSY TO CHECK WITH YOUR CUSTOMERS ABOUT ISSUE RESOLUTION BEFORE CLOSING THEIR TICKET..
AIRTEL IS PATHETIC, THE WORST IN SERVICE U CAN RECEIVE IN KRPURAM, EVEN KARNATAKA AUTO WALA'S FALL SHORT IN FRONT OF THESE GUYS. I AM ALSO HAVING THE SAME PROBLEM AND ITS BEEN OVER 6 MONTHS, PEOPLE SHOULD FIND THEIR CEO'S EMAIL ID (WHICH BY THE WAY IS HIDDEN, WHAT KIND OF CEO HIDES HIS EMAIL ID FROM ITS CUSTOMERS) AND MAIL HIM AND EXPOSE THE RACKET AIRTEL IS RUNNING AND I AM ASSUMING HE WILL ATLEAST FOR COURTSY SAKE ASK GET THE AIRTEL FIELD ENGG RESPOND AND DO SOMETHING.
THIS RAKESH RANGA HIS ONLY JOB IS TO SEE THIS FORUM AND TELL PEOPLE THAT THEY ARE WORKING ON IT BUT ACTUALLY NOTHING WUD HAVE BEEN DONE..
THIS RAKESH RANGA HIS ONLY JOB IS TO SEE THIS FORUM AND TELL PEOPLE THAT THEY ARE WORKING ON IT BUT ACTUALLY NOTHING WUD HAVE BEEN DONE..
HEARD IDEA & TATA DOCOMO ARE DOING GOOD IN KR PURAM / TC PALAYA AREA AND THEY DONT HAVE BETTER SCHEMES THEN AIRTEL AND LESSER BILLING ISSUES.. I THINK I HAVE TO GO FOR NUMBER PORTIBILITY AFTER HAVING AIRTEL FOR CLOSE TO 9 YEARS (DELHI/MUMBAI/CHENNAI AND NOW IN BANGALORE)..
NEVER USE AIRTEL
Airtel IS PATHETIC, AND ITS CUSTOMER SERVICE IS WORST. i have been using Aitel from the time i started using mobile phone. But have never experienced such pathetic customer service.
I am using Airtel postpaid under Dell CUG plan. i had visited malaysia in the month of october from 5/10/2011 - 12/10/2011 and these people billed me for 2500... is that a joke. Also when i was in bangalore form 12/10/2011 - 3/11/2011 in bangalore, they have billed me for 7000/- where in my credit limit is just 3500/-. How can that be possible. And usually if my bill amount reaches to 2000/- i start getting notifications, but this time no notification was sent. other days if i exceed 3500 by even 500/ - they barr my phone connection, but this time i had to call airtel customer service on 4/11/2011 to check on my bill> after several conversation with several managers, still no resolution has been provided and they have barred my ph #... utter customer service. NEVER USE AIRTEL
Arti
Airtel IS PATHETIC, AND ITS CUSTOMER SERVICE IS WORST. i have been using Aitel from the time i started using mobile phone. But have never experienced such pathetic customer service.
I am using Airtel postpaid under Dell CUG plan. i had visited malaysia in the month of october from 5/10/2011 - 12/10/2011 and these people billed me for 2500... is that a joke. Also when i was in bangalore form 12/10/2011 - 3/11/2011 in bangalore, they have billed me for 7000/- where in my credit limit is just 3500/-. How can that be possible. And usually if my bill amount reaches to 2000/- i start getting notifications, but this time no notification was sent. other days if i exceed 3500 by even 500/ - they barr my phone connection, but this time i had to call airtel customer service on 4/11/2011 to check on my bill> after several conversation with several managers, still no resolution has been provided and they have barred my ph #... utter customer service. NEVER USE AIRTEL
Arti
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