[Resolved] Airtel — Daylight Robbery by Airtel

samrat15

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi,

I am using airtel no. [protected] only for 3G usage.

Last I recharged Rs.750 for data and Rs.50 for normal balance.

After that airtel has started deducting my main balance without any reason.... saying I am downloading hello tunes, subscribed to monthly hello tunes, or I've clicked some flash message. Boss... I've been using airtel prepaid for last 8 years and I very well know, what is VAS and how it gets activated..!!

[protected][protected] This on date 25th Oct[protected][protected]-
Number: Airtel
Content:
The Last 5 Charges are :
1. Monthly Rental 35-Rs.35.00, 24/10/11, 09:45 PM
2. Hello Tune Ringtone Download-Rs.5.00, 24/10/11, 09:45 PM
3. Monthly Rental 35-Rs.35.00, 24/10/11, 09:45 PM
4. Hello Tune Ringtone Download-Rs.5.00, 24/10/11, 09:45 PM
5. Value Added Services-Rs.10.00, 22/10/11, 06:15 PM

[protected][protected] This on date 24th Oct[protected][protected]-

Number: Airtel
Content:
The Last 3 Charges are :
1. Value Added Services-Rs.10.00, 22/10/11, 06:15 PM
2. Value Added Services-Rs.35.00, 14/10/11, 09:38 PM
3. Value Added Services-Rs.5.00, 14/10/11, 09:38 PM

For one pretext or the other Airtel is going behind my number to deduct main account balance.... what sort of Business or Professionalism is this??

I've spoken to following supervisors from airtel to rectify my problem but nothing has happened till date..
1. Kumar
2. Yusuf
3. Sashikala
4. Damyanti

Hope some sense will prevail in Airtel and my issue will get resolved ASAP.

Thanks,
Samrat
Bangalore
Alternate Contact No - [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

from Pune, Maharashtra

AirTel — Airtel are robbers

Airtel are robberas bcoz they reduce amount from the balance . Their service is very poor . Please do not purchase airtel cards It is very expensive . Range problems too much .I recharged of Rs 300. Then I got full talk time but suddenly they reduced to 230 Rs.They are cheaters our govt must take some strict actions on irtel.It has happened many times.

Roiden Romeo Serrao

Airtel — Daylight robbery

I have a cell number [protected] on which Airtel would always go ahead and put VAS services without my authorization. This has happened multiple of times and I have called up to complaint about this multiple of times. They would add the VAS services and then deducted the amount as if its their father in laws property. I had a word with my friends too who are using Airtel and my family members too are having this kind of issue. These day light robbers just rob their customers in lakhs, mind me if I am wrong. Even if one lakh customers are given a VAS service with out their concern or authorization, just thing what kind of money they are making. The biggest day light robbers sitting out there robbing the common people who slog to just sustain their life. Out of the one lakh customer only one thousand might call to cancel the service or to get their money refunded back. Government does not do any thing about these kind of robbery that is going on, as you know government itself is only concern about the major international issues rather then their own home issues. Please do let me know how do I get this issue resolved. Please advice me how to penalized the company for cheating the customers. If there is a way to resolve this issue i would be interested. I don't want to spent money to get this issue resolve.

From
Roiden Serrao
[protected]

sabirv21st

from Thrissur, Kerala

AirTel — Daylight robbery of Airtel

Subject: daylight robbery of airtel.i accidently caught the filthy service of airtel.Airtel took around 100 rupees from my account

13.04.2011

today i made a call to airtel customer care and talked with one of the best executives called soumya at 9.30pm.with the grace of alimighty god i was rightly informed about the day light robbery of airtel at the right time. Infact i have already activated one month internetpack by paying 98.i hav been using that and i hav got the validity upto 20th of april and also i have got 670mb left frm 2gb.

Let me come to the point. Money is taken from my credit for using intertnet. Why airtel is taking money for using internet.if airtel wants to take money from my credit then why did i recharged for 98?what is the use of that pack?this is what i am calling as day light robbery of airtel.

I do need to getback the money . Its around 100rupees.how can i believe airtel?how can i recharge for 500. I am bit worry abot this because airtel hasnt felt any shame to take money from my credit for no reason.airtel is cheating the customers. People are chaeted by the airtel like how am i cheated.

I do need to get my money which is stolen by airtel. I have been waiting for your reply as soon as fast.please dont take more time to clear this trouble

sincerely yours

sabir
+[protected]
[protected]@gmail.com

Pavithra Ramani

from Delhi, Delhi

Am also facing the same issue since I have activated 2G in my mobile. Often I get a message saying 99 rupees has been deducted. I called up airtel customer care to deactivate my 2g, they say their server is down, call after 1 hour. I call customer care to ask why 99 rupees has been deducted, they say they will arrange for a call back with their supervisor. But no one calls back. Their customer care menu options are devastating...

I use prepaid service, guess I should not at all do top-up... these guys suck all my money...