[Resolved]  Airtel — DUK Alerts

Address:Bangalore, Karnataka

Dear Sirs,

I have suddenly received the following unsolicited message on my mobile

"Thank you for using DUK. You will be charged Rs. 1 everyday. To stop service dial *789*407# - From 50000 message centre[protected]"

This is ridiculous and unacceptable as I have not activated such a service. I do not even know who is DUK. I am sure there must be millions of other innocent users like me being charged for this nonsense. I have not been able to unsubscribe this service.
I would appreciate if Airtel or the regulatory authorities look into this and assist me in unsubscribing this service today. Thanks


My mobile no: +91-[protected]
Mail ID : [protected]@gmail.com

Kind regards,
William Pereira
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi
I'm also facing the same problem. DUK alert message has been activated automatically without my knowledge.Kindly unsubscribing it.
Phone No [protected]
Thanks
Ponpandian .K
This is torturous. DUK alert message has been activated automatically without my knowledge.

Kindly unsubscribe it.

Phone No [protected]

Thanks
Arnab.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information