[Resolved]  Airtel — Regarding forcefully deduction of prepaid mobile balance.

Address:

Bathinda, Punjab

Dear Sir/Madam,
My name is Vishal Gupta, i am using airtel prepaid mobile service from last 6 yrs M No. [protected].
But today forcefully my account balance is deducted by Rs. 99 without using any services.
Upon interaction with customer care (Mr. Mandeep), i came to know that airtel has automatically downloaded a hungama game(some application) and deducted 99 rs. Also airtel is not even registering my complaint for the same. This was totally unjustified, so kindly provide solution for the same.

Reagrds
Vishal Gupta
[protected]
[protected]@yahoo.co.in