[Resolved] Airtel Bharti — No Service | |
I got my airtel USB Data Card with new Airtel connection on 19th/Feb/08 which got acivated only 0n 28/Feb pm due to some faulty SIM cards. On 2nd /Mar/08, my data card stopped working. I was informed by customer care that there is some problem in delhi area and connection will resume by evening failing which I went to Kamla Nagar Showroom and they asked me to take the USB Modem to Service centre. At service centre (ADONIS Electronics Pvt Ltd), I was informed that there is problem with USB Modem and it need to be repaired which will take 5-6 working days. In all this this process , it is the cusomer who has suffered. I required GPRS services on urgent basis , and this is what I got. I have opted for 999 plan for GPRS services to avail unlimited download,but have used internet services for not more than 3 days from the day I got the connection. I contaced 121 service and they told me that for GPRS, I will be charged on prorata basis from the day i Got connection, to which i strongly object . Its not my fault if SIM was faulty andgot activated only on 28th . Also the new USB Modem is not working. Since then , I am sending mails to Airtel Customer care and their Grievance cell, but all in vain without any reply Sumit Gupta [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
The Airtel Digital TV which is known for their superior quality in product has failed to keep up the level of customer satisfaction.
My Dish TV stop working all of a sudden 5 days ago. I filed 3 complaints - 6522757, 6472850 and 6432344.
The Engineer was supposed to come and inspect which hasn't happened. I wonder how they could close the tickets before resolving the issue.
We recently had the STB (Set Top Box) also replaced (not more than a month ago) and the issue is recurring.
We are losing out on the money we have paid for the recharge as there is no signal for over 5 days.
My Dish TV stop working all of a sudden 5 days ago. I filed 3 complaints - 6522757, 6472850 and 6432344.
The Engineer was supposed to come and inspect which hasn't happened. I wonder how they could close the tickets before resolving the issue.
We recently had the STB (Set Top Box) also replaced (not more than a month ago) and the issue is recurring.
We are losing out on the money we have paid for the recharge as there is no signal for over 5 days.
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I M ASHWANY SAXENA HAVING NO. ([protected])WORKING IN JP GREENS BUT WHEN I RETURN TO MY HOME (BULANDSHAHR) I CAN'T GET NETWORK COVERAGE B/W SIRSA ANS SIKANDRABAD.
SO SOLVE THIS PROBLEM BCOZ I GOT MANY PROBLEM