[Resolved]  Airtel Bharti — Deduction Of balance

Address:Una, Himachal Pradesh

Dear Sir/Madam,

I have a Airtel Number 98055**575 since last two month. Recently i got a offer on my number by dialling *121# that i will get Rs 35 on Recharge of Rs 35. When i recharged my number they provide me app.29 Rs only when i consult withe customer care they told me that "your IVR was not updated so we cant provide you thee benefit, and if you like you may go consumer court or port out your number" and they block my facility to contact customer care.After theat i recharge my number withe 25 Rs for Internet. on 25th of December when i was browsing Internet they deduct 15 Rs from my main balance even still 5.37 MB data was left in my account.When i register thee complained theey give me thee revert that there was no wrong deduction every deduction is fair.I don't know what is thee wrong withe this well reputed organisation.
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2016
Complaint marked as Resolved 
Verified Support
Feb 04, 2013
Airtel Customer Care's response
Namaste(atri.[protected]@gmail.com),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

AirTel Bharti — Unfare deduction

Dear sir/madam,
I am getting sms from 64611015 from last 4 months as.
Thanks for using (Fusion, Lounge multicontent pack) on airtel wap. You have been charged Rs 15. I have never activated this kind of service on my no. [protected]. Please deactivate this service as soon as possible and return my money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information