[Resolved]  Airtel — balanced detection

AirTel — Balanced Detection

Manish Tak
[protected] (Prepoaid)

I want to tell the problem of detect balance of my a/c.
I tell the story in Detail.

6 March 2011 - I switch in airtel from vodafone and recharge my a/c. from 399 rupees.
10 March 2011 - I activite GPRS pack 50 MB Rs. 5/- Val- 1 day
14 March 2011 - I again activite GPRS pack 50 MB Rs. 5/- Val- 1 day
14 March 2011 My a/c. show 75 detection that time my moblie show 301 rupees. I do not know reason of detect balance. Dial cutomer care(121) but my phone is not conneted with customer representative.then I go our district office of airtel then I complain about all. complain no. is [protected]
15 March 2011 again detect 10/- from my a/c or reason I don't know.
I complain but same problem with cutomer care 121. then I file the complain from other airtel prepaid connection complain no. [protected]
Till then NO action taken by airtel then I again go airtel office and complain the problem your customer representative said to me I cross the limit use of free MB(50 MB) i.e. your balance is detect. but Sir. I know very well I used only 9 MB internet on 14 March 2011 and arround 18-20 MB internet on 10 March 2011. Source- *123*10#
Till Today No action taken by airtel No call received from airtel.
Sir
I want to know, Why detect 85 rupees from a/c.