[Resolved] Airtel Bill — airtel bill complaint | |
I have already paid my telephone bill on before due date but they have barred my telephone outgoing.My telephone no.4239003 and my customer id is13123208.I have paid bill from chq no.237465 and bank is ICICI bank.Please take action against the company.My name is Onkar Soni and i am live at Indore. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
This is a saga of how your airtel service fool the customer.
I wanted to stop my airtel postpaid sim no.[protected] . I stopped using from august 2011.
I went to the aitel office at Thane W near naupada. There they told me not to stop but they gave offer to convert the service to prepaid without any charges. so I kept waiting, but subsequently there were calls form the recovery department to pay the outstanding. I tod them to help me pay the outstanding by sending someone with the bill o[censored]se to my residence they promised me to do so. But no one came that day. Again I visited the naupada thane office of airtel to settle the issue they told me the system was down and could not help to pay the bill they refused to give me a complaint bill also.
I got a call on monday in the first week of 6th Feb 2012 I requested the executive to send a person immediately as I was at home and I would settle the bill through cheque or through the net service.
I also tried calling the helpline for payment of the airtel bill through the net. but all in vain.
I am harrassed.
We are honorred citizens who pay bill on time this is sheer trickerry of the airtel management.
the real management do not come to the help of the customers they push the call center youth to handle who are not responsible of the company.
I request the consumer court to meet justice to me.
trupti
I wanted to stop my airtel postpaid sim no.[protected] . I stopped using from august 2011.
I went to the aitel office at Thane W near naupada. There they told me not to stop but they gave offer to convert the service to prepaid without any charges. so I kept waiting, but subsequently there were calls form the recovery department to pay the outstanding. I tod them to help me pay the outstanding by sending someone with the bill o[censored]se to my residence they promised me to do so. But no one came that day. Again I visited the naupada thane office of airtel to settle the issue they told me the system was down and could not help to pay the bill they refused to give me a complaint bill also.
I got a call on monday in the first week of 6th Feb 2012 I requested the executive to send a person immediately as I was at home and I would settle the bill through cheque or through the net service.
I also tried calling the helpline for payment of the airtel bill through the net. but all in vain.
I am harrassed.
We are honorred citizens who pay bill on time this is sheer trickerry of the airtel management.
the real management do not come to the help of the customers they push the call center youth to handle who are not responsible of the company.
I request the consumer court to meet justice to me.
trupti
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I had used [protected] no. for few monts and given a reqeust to deactivation of my no. therefore unexpected charges leived by company. i had given request for same on january 2009 after paying all dues. Inspite of this i am still getting bills for above no. which i am not using from Jan. (any single call not done by me during this period from jan to till).
Pls resolve the issue ASAP.
regards
Vijay Singh